29/10/2026
Most clinic owners only find out what their service arrangement is worth on the day a device goes down, which is the worst possible day to learn it.
Good service response comes down to a few questions you can ask any provider before you need them: how quickly an engineer will be in touch after you call, whether parts are held locally or shipped from overseas, whether a loan device is available while yours is out of action, and whether every visit is documented so you have a full maintenance history.
Swipe through for what good looks like on each, and save this for the next time you're reviewing a service agreement.