Kingston Oxygen Home Health Care, Medical Products and Medical Gases Wheelchair accessible and a warm friendly staff greet you as you enter our doors.
Kingston Oxygen Home Health Care Centre, Kingston's premier health supply store is conveniently located in the heart of Kingston's downtown industrial core. The company currently employs a staff of 17 full and part-time employees, including the owners who are active in the day-to-day operation of the business. We maintain a fleet of 10 company vehicles. Our facilities include a full showroom, indi
vidual employee work stations and offices, technical service department, distribution and cleaning areas and an educational centre for both Company and customer use. Our computer system was designed specifically for the rental / health care industry and is continually upgraded and developed in accordance with our customers’ needs and the needs of the business. As our business grows so does our attention to customer service. Our ongoing commitment to improvement in the areas of human resources, financial management and overall business organization is clearly demonstrated in our mission statement.
“TO IMPROVE THE QUALITY OF LIFE BY PROVIDING THE HIGHEST STANDARD OF HOME HEALTH CARE THROUGH EDUCATION, DEDICATION, QUALITY PRODUCTS AND PROFESSIONAL SERVICES.”
The achievement of our Mission depends on the cooperation, dedication, and hard work of all the people at KO2. We strive to meet our objectives on an ongoing basis.
Operating as usual
As usual, our office hours are 8:30 a.m. to 5:00 p.m., Monday to Friday. We currently upgraded our telephone system and are experiencing some 'growing pains'. Our toll free number is working and is: 1-800-567-5400. If you are having difficulty reaching us via telephone, please contact us on this page or at one of the emails listed on our website: We apologize for the inconvenience.
As a local business, Kingston Oxygen Home Health Care Centre is happy to support local charities. This holiday season the staff at Kingston Oxygen chose to recognize the invaluable work of the Kingston Humane Society. Pictured is Gordon Hunter, Executive Director at Kingston Humane Society and Al Benton, Vice President of Kingston Oxygen.
As you may be aware, on June 14, 2021, Philips Respironics issued a Field Safety Notice regarding the recall of several of its Positive Pressure (CPAP) and Ventilator devices currently on the market due to the health risks associated with their use. Full details of the recall and health implications are available on the Philips Respironics website: www.philips.ca/healthcare.
We have been contacting our clients affected by this recall and have a small sense of the anxiety our clients are feeling. We understand that this recall coupled with the worldwide shortage of alternative CPAP machines have placed many patients and clients with few options. Many have told us that ensuring the continuity of treatment is crucial to their health and wellbeing. In contrast to Philip Respironics’ instructions to discontinue use of the affected devices, we recommend our patients do not discontinue their treatment without seeking advice from their physician first.
Most of the relevant medical associations for respiratory diseases, along with health authorities around the world recommend continuing treatment, regardless of the type of device and first consulting your physician. Specifically, The Canadian Sleep Society states: “we would advise contacting their physician in a timely fashion to decide on the best course of action and continuing using their device in the meantime.” https://css-scs.ca/position-statement-from-the-canadian-thoracic-society-canadian-sleep-society-and-the-canadian-society-of-respiratory-therapists-philips-respironics-device-recall/
Kingston Oxygen regrets the hardship all our clients and patients find themselves facing. We are monitoring the daily and will share any useful information as it becomes available.
Rest assured, we have registered each unit affected by this recall with Philips Respironics, on behalf of our patients and clients. Phillips Respironics has been provided the serial numbers of all affected devices sold by Kingston Oxygen and will hopefully be contacting you directly with a plan to repair or replace each unit. Unfortunately, at this time, no timeline has been offered by Phillips Respironics for their repair/replacement program.
UPDATE – July 5, 2021
On June 14, 2021, Kingston Oxygen received notification that most CPAP machines and certain BiLevel PAP and ventilators manufactured by Philips Respironics were being recalled. Since then, Kingston Oxygen has been in contact with Philips Respironics directly and has forwarded all serial numbers and customer contact information directly to Philips Respironics. Those patients affected by this global recall should expect to be contacted directly by Philips Respironics.
In the meantime, we again strongly recommend using an alternate PAP device if available. Before discontinuing your PAP therapy, seek medical advice.
Continue to refer to our website (kingstonoxygen.com) for further updates as they become available.
Previous Update – JUNE 17, 2021
Important information regarding certain CPAPs, BiLevel PAPs, and ventilators manufactured by Philips Respironics. Details below.
Kingston Oxygen received notification on June 14, 2021 that Philips Respironics had issued a voluntary recall and safety notice for specific Phillips CPAP, BiLevel PAP and Ventilator Devices due to issues related to the polyester-based polyurethane (PE-PUR) sound abatement foam used in these devices.
Our patient’s safety is our utmost concern. For more information please review the announcement on the Philips Respironics website philips.com/src-update.
We recommend you discuss your Sleep Therapy with your physician regarding continuation of your therapy. Kingston Oxygen Staff will be contacting our affected patients as more information becomes available.
As we are an essential service, we are OPEN for business. We can also provide curbside or in-store pickup.
Please respect our MAXIMUM CAPACITY of 8 CLIENTS in our store.
If you have any of the following NEW or WORSENING symptoms or signs (symptoms should not be chronic or related to other known causes or conditions):
Fever
Chills
Difficulty breathing
Shortness of breath
Cough
Sore throat
Trouble swallowing
Runny nose
Stuffy nose
Loss of sense of taste or smell
Nausea, vomiting, diarrhea, abdominal pain
Generally feeling unwell, tired
Or have travelled outside of Ontario in the past 14 days
Or you have had a recent close contact with a confirmed or probable case of COVID-19
Please notify our staff and do not enter our building. Call our office and someone will assist you with the service you require.
SHOWROOM POLICIES FOR FACE TO FACE ASSESSMENTS:
All will be screened with appropriate health questions.
All must wear masks.
All must hand sanitize.
All must have touchless temperature check.
Try to remain 2 metres apart from staff and non-family.
Stay safe!
HOLIDAY HOURS
December 24 – Closed at 1pm
December 25 – Closed
December 26 – Closed
December 27 – Closed
December 28 – Closed
December 29 – Open 8:30 – 5
December 30 – Open 8:30 – 5
December 31 – Closed at 1pm
January 1, 2021 – Closed
Since the beginning of the COVID-19 pandemic, Kingston Oxygen Home Health Care Centre has been deemed an Essential Service
During the province-wide shut down, starting on December 26, 2020, we are limited to:
• Curbside sales
• Delivery
• Appointments
We encourage you to call or email ahead to arrange one of these services.
New! Free shipping with orders over $100. *Some restrictions apply*
For your safety, our safety, and the safety of others we are asking our customers to follow these rules while in our showroom
COVID-19 SHOWROOM POLICIES FOR FACE TO FACE ASSESSMENTS:
Please limit the number of people in your group. (3 max.)
All will be screened with appropriate health questions.
All must wear masks.
All must hand sanitize.
All must have touchless temperature check.
Try to remain 2 metres apart from staff and non-family.
Cough and sneeze into your elbow or tissue.
These rules are not enforced for STOREFRONT PICKUPS however, they are encouraged.
We all have an important role to play in stopping the spread of this deadly disease.
Before You Come
If you have at least one of the following symptoms:
Fever
New or more frequent cough
New or more severe difficulty breathing
OR
At least two of the following symptoms:
Chills
Fatigue
Headache
Sore throat
Runny nose
Stuffy or congested nose
Lost sense of taste or smell
Hoarse voice
Difficulty swallowing
Nausea/vomiting
Diarrhea
Stomach pain
Sluggishness or lack of appetite in young children
Please delay your visit and DO NOT ENTER our office. Call 613-548-7301 or visit our website (kingstonoxygen.com) for assistance.
Learn how to properly wear a non-medical mask or face covering to limit the spread of COVID-19 when physical distancing is difficult. Transcript: https://www...
For all of our at risk clients, stay safe by following these recommendations:
https://www.publichealthontario.ca/-/media/documents/ncov/factsheet/2020/05/factsheet-covid-19-immunocompromised.pdf?la=en
Are you tracking your data from your AirSense10 machine? Studies show it improves your therapy!
https://youtu.be/pkhldepDZto?list=PLon-h5APxDWTOapJ1LRMUbe4ePg5aYXNo
Take your new beginning in great sleep to the next level with myAir™, an exclusive feature available to users of AirSense™ 10 and AirCurve™ 10 devices.* This...
Watch this video for important information on maintaining your Philips Respironics DreamStation PAP machine:
https://youtu.be/6zlbl1m6c-M
This video provides instruction on cleaning and maintaining your DreamStation device. DreamStation positive airway pressure (PAP) sleep therapy devices are d...
Kingston Oxygen Home Health Care Centre now has the Lumin CPAP Cleaner in stock. This cleaner uses UV light to clean your mask and chamber. The Lumin qualifies for free delivery within the City of Kingston.
Give us a call at 613-548-7301 or visit our website at kingstonoxygen.com for more information.
Prepayment may be made by credit card and we are still accepting cash or debit in the store. Our point of sale machines are disinfected after each customer, as are our counters and door handles.
Kingston Oxygen Home Health Care Centre will be closed Good Friday (April 10, 2020) along with Easter Monday (April 13, 2020) to give our staff some much needed family time.
COVID-19 Update
Kingston Oxygen Home Health Care Centre has been deemed an Essential Service
We have made some changes for the safety of our customers and staff. We now have a safety zone just inside our front door and have initiated a policy where only two customers at a time are allowed in the store. We encourage you to call or email ahead so your order will be ready for you. We are also offering curbside pickup if you contact us ahead and prepay.
Prepayment may be made by credit card however we are still accepting cash or debit in the store. Our point of sale machines are disinfected after each customer, as are our counters and door handles.
For our clients who urgently require in-store one-on-one appointments, you may see our staff wearing masks while serving you. This is for your protection as well as theirs.
As always, free delivery is available within the City of Kingston (certain exceptions apply for large equipment). Our delivery staff are taking every precaution possible to ensure your safety and theirs. Delivery times may be affected by heightened cleaning strategies.
COVID-19 Update
Kingston Oxygen Home Health Care Centre is open for business.
Monday to Friday 8:30 a.m. to 5:00 p.m.
We have made some changes for the safety of our customers and staff. We now have a safety zone just inside our front door and we now have a policy where only two customers at a time are allowed in the store. We encourage you to phone ahead so your order will be ready for you. Payment may be made by credit card over the phone however we are still accepting payment by cash or debit in the store. Our point of sale machines are disinfected after each customer, as are our counters and door handles.
For our clients who require in-store one-on-one appointments, you may see our staff wearing masks while serving you. This is for your protection as well as theirs.
As always free delivery is available within the City of Kingston (certain exceptions for large equipment apply). Our delivery drivers are taking every precaution possible to ensure your safety and theirs. Delivery times may be affected by heightened cleaning strategies.
COVID-19 Update:
Things are changing quickly and Kingston Oxygen would like to reassure you that we are here, serving Kingston and area, as always. Each of our daily lives has changed in small or large ways. And may continue to evolve as this situation develops.
But we wanted to assure you that our store remains open for your home medical needs and to our home oxygen clients: nothing has changed. 24-hour home oxygen service is what we do. And deliveries of oxygen and other medical equipment continue uninterrupted.
Also, rest assured we continue to employ strict disinfection protocols for all our equipment and common areas.
We face challenging times but believe we are well prepared to do so.
Contact our office directly using the "Contact Us' page on our website with any questions you may have.
Sincerely,
Management
With help from a Swedish study, we’ve dissected the connection between CPAP humidifiers and treatment compliance.
Effective October 1st, Kingston Oxygen will have new hours of operation.
Monday 8:30 - 5:00
Tuesday 8:30 - 5:00
Wednesday 8:30 - 7:00
Thursday 8:30 - 7:00
Friday 8:30 - 5:00
Saturday & Sunday - closed.
Kingston Oxygen will be closed Monday, July 1st, 2019 for the Canada Day statutory holiday.
June 22nd will be the last Saturday Kingston Oxygen will be open until September. Check https://www.kingstonoxygen.com/hours/ for weekday hours through the summer!
Kingston Oxygen will be closed on Monday, February 18, 2019, for Family Day.
Kingston Oxygen Home Health Care Centre will have altered hours during the holiday season. Please note the various openings / closings listed below:
Dec. 22 - Closed
Dec. 23 - Closed
Dec. 24 - 8:30AM - 1:00PM
Dec. 25 - Closed
Dec. 26 - Closed
Dec. 27 - 8:30AM - 5:00PM
Dec. 28 - 8:30AM - 5:00PM
Dec. 29 - Closed
Dec. 30 - Closed
Dec. 31 - 8:30PM - 1:00PM
Jan. 1 - Closed
Jan. 2 - 8:30AM - 5:00PM
Regular hours commence on Jan. 2nd, 2019.
Happy holidays to all.
Kingston Oxygen will be closed on Monday, October 8, 2018, for Thanksgiving.
Kingston Oxygen will be closed on Monday, September 3, 2018, for Labour Day.
Kingston Oxygen will be closed on Monday, August 6, 2018, for the Civic Holiday.
Kingston Oxygen will be closed on Monday, July 2, 2018, for Canada Day.
Saturday, June 23rd will be the last Saturday opening for Kingston Oxygen until September! Come in to take advantage of this weekend's opening. Open 9AM - 1PM.
10% off Lift Chairs in the month of June. Come in to take advantage of 10% off of our already low prices on lift chairs. Free 6 year extended warranty on selected models (reg. $149.99). Contact KO2 for more information!
Couldn't make it in during the week? Open Saturday, June 9th from 9AM - 1PM.
700 Progress Avenue
Kingston, ON
K7M4W9
| Monday | 8:30am - 5pm |
| Tuesday | 8:30am - 5pm |
| Wednesday | 8:30am - 5pm |
| Thursday | 8:30am - 5pm |
| Friday | 8:30am - 5pm |
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Vera A. Dulysh, RN - Registered Nurse
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