Queen Street Dental Centre

Queen Street Dental Centre Queen Street Dental Centre provides general, family, cosmetic, implant, and periodontal dental care


October Updates!

Nothing is more important to us than the safety of our patients and staff. We'd like to share an update on enhancements we’ve made to our office experience, protocols and fees so you know what to expect at your next visit to our office. We continually monitor all provincial and public health guidelines in order to meet or exceed requirements.

Health Screening

Our staff are screened daily for symptoms, temperature and oxygen levels. We continue to screen our patients by telephone and email in advance for symptoms, exposure or travel, and upon entry to our office we also screen for temperature and oxygen levels. Every visitor entering our office must wear a mask or face covering at all times except while seated in the treatment room.

Room Ventilation and Isolation

If you’ve visited us recently, you'll have noticed newly installed glass doors that enclose our treatment rooms. We’ve also enhanced our ventilation and air filtration. In each treatment room, we’ve installed medical-grade HEPA and UV filtration supplied by Surgically Clean Air. Our HVAC systems have been assessed by a professional engineer who has certified that the air in your treatment room is exchanged and filtered every 6 minutes.

Aerosol-Generating Procedures

At this time, our hygienists are not performing aerosol-generating procedures (AGPs) during routine cleaning appointments.

Curbside Check-in

Our goal is to keep our reception area clear and only bring patients into our office when we are ready for you, so we ask that you come on time and not early or late. This will become even more important as we move into the colder months. You can let us know you are here by responding to the text message you receive before your appointment, or by calling us. We will respond to let you know when we’re ready for you and a staff member will meet you at the entrance for screening.


Very young children and those needing support during their appointment may bring one chaperone, however the chaperone must accompany the patient into the treatment room. If you are a parent bringing your school-aged children, we strongly encourage you to drop your kids off and we will call you if we need to discuss treatment, and when they are ready to be picked up.


For your safety and theirs, all of our clinical staff are provided with personal protective equipment (PPE) such as face shields, N95 and ASTM level 3 masks, gloves and gowns.

The Ontario Dental Association has suggested a range of $8-$18 for a per-patient visit PPE fee for dental offices to charge in order to cover some of the higher costs of providing treatment during this time. Some offices have chosen to raise their fees to account for increased costs. We feel it is important to be transparent about the fee, and we have set it at $6 per patient visit beginning Monday October 19th. This fee is temporary and is to offset a portion of the costs associated with these pandemic-related enhancements. Some insurance plans may cover the fee, and others may not. We appreciate your understanding and, as always, we welcome feedback and want to hear from you if you have questions or concerns about the fee or any other comments or suggestions about your experience at our office.

Thank you as always for your support and trust. We look forward to seeing you soon at our office.

Dr. Vickie Sugarman
Dr. James Sugarman


Dear Patients and Community Members,

Although our office is closed for routine appointments, we are continuing to see patients with dental emergencies.

If you feel that you are experiencing a dental emergency (injury to the mouth or face, severe infection, swelling, bleeding, or pain that can’t be managed with over-the-counter medication like Advil or Tylenol), or if you have questions about your oral health, we are here to help. You can reach out to us by email ([email protected]) or telephone (416-469-5261) and we will get in touch with you.

We miss you all and we hope to be back in action soon. Just as you are, we are taking this pandemic one day at a time.

Stay safe, stay healthy and stay in touch,

Dr. Vickie Sugarman
Dr. James Sugarman

What is a True Dental Emergency?RCDSO- Our dental regulators in the province of Ontario has posted a guideline to true D...
UPDATED March 23: Guidance on true emergency situations during COVID-19 pandemic

What is a True Dental Emergency?

RCDSO- Our dental regulators in the province of Ontario has posted a guideline to true Dental Emergencies.

Still not sure if your case is considered a true dental emergency? Please send us an email or give us a call and we will respond in a timely manner.

[email protected]
(416) 469-5261


Home / RCDSO Members / Dispatch News / UPDATED March 23: Guidance on true emergency situations during COVID-19 pandemic UPDATED March 23: Guidance on true emergency situations during COVID-19 pandemic March 23, 2020 The College strongly recommends all non-essential and elective dental services are s...


930 Queen Street East
Toronto, ON

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 5pm
Saturday 9am - 3pm
Sunday 9am - 3pm




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