Summerfield Health Centre

31/10/2026

Did anyone leave this behind earlier this week at the Surgery? We’re open again at 08:00 Monday. Have a great weekend everyone. 🎃👻

21/10/2026

An amazing local resource from a well run local charity.

You don't have to carry everything on your own.

If you're 13-25 and feeling overwhelmed, isolated, worried or simply need someone to talk to, Youth Talk offers free, confidential counselling in a safe and supportive environment.

Reach out today.
📞 01727 868684
📧 [email protected]
🔗 https://youthtalk.org.uk/get-help/

14/10/2026

Some great ⭐️⭐️⭐️⭐️⭐️Google reviews from newly registered patients. Thank you for taking the time to feedback. A great boost for our team and we’re always looking to improve.

06/10/2026

DNA - did not attend. We know there are reasons why people can’t make their appointments but it really helps if you can cancel. There are many ways to do this and we can usually offer it to someone else who might need it. We lost approximately 5 hours a week in September of missed appointments.

02/09/2026

Thank you for your feedback in August. Would you recommend us to your friends or family?

https://www.summerfieldhealthcentre.co.uk/about-us/have-your-say/friends-and-family-test/

21/08/2026

We had a few IT issues this morning which meant we weren’t up and running properly until 08:20. We found a loose cable and wiggled it. All good now. Apologies to anyone inconvenienced but we’re back up and running. Thank you for bearing with us.

28/07/2026

This is Debbie(left). Debbie works as part of our reception team. We have been trialling a new AI receptionist (Emma AI) for our phones over the last month. We had hopes that Emma AI would work smoothly and efficiently and improve our patient experience here. We are always looking to improve our service through new innovation. It’s obvious to us now that this tech wasn’t ready for us.

Your feedback has been that it is not an improvement on our human team. We have heard this in person at reception, through Friends and Family feedback and also Google reviews. Thank you for your feedback - it is important to us, it’s how we improve and we do listen. Apologies for any inconvenience caused to our patients.

Emma AI will be turned off tomorrow morning and our reception team will be back in command. Debbie knew. Debbie knew all along that our humans were better. 😊

26/06/2026

It’s a bit hot! 🥵
Many of you enjoy the sunshine 😎but please take a moment to check in on anyone you know who may not be enjoying this weather. A cool drink or an ice cream goes a long way. 🧊🍦

13/06/2026

Who took part in the millionth parkrun today?

Enjoy your weekend everyone. 🌤️

Who was out at parkrun today for our millionth event celebrations? 🥳

🌳

09/06/2026

A new exciting chapter for Summerfield.

💻Many of you are familiar with our online triage system for answering queries and booking appointments.

☎️From tomorrow we will gradually introduce a new virtual assistant - Emma - to help with those of you not using our online services. Emma will start taking some of the calls ensuring that your calls will be dealt with promptly and efficiently. There will inevitably be a few teething problems whilst we tweak the tech to ensure it is working well for you. Our very lovely receptionists will still be here if Emma can’t help you.

📈We at Summerfield are convinced that this new addition will improve our service to you.