Glocal Academy

Glocal Academy Aspiring to Excellence in communication skills . Academy offers courses in various advanced essential soft skills to clinicians.
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On the occasion on Ugadi festival academy wishes you and your family a happy Ugadi ! Have a great time with family and f...
06/04/2019

On the occasion on Ugadi festival academy wishes you and your family a happy Ugadi ! Have a great time with family and friends ! 💐💐💐🥭🥭🥭🥭🥭🥭🥭🥭💐💐💐

Key skill in our business !
27/03/2019

Key skill in our business !

Pleasure to meet up with ILA president !
23/03/2019

Pleasure to meet up with ILA president !

Academy representing at  international listening association . Two day conference about listening and it’s importance ...
23/03/2019

Academy representing at international listening association . Two day conference about listening and it’s importance in any organisation ! An opportunity to network and learn from non medical organisations about strategies and top tips ! Well done ILA for your great work !

Over the years we welcomed and  embraced several changes to overcome challenges. Similarly, there are calls to look at n...
15/01/2019

Over the years we welcomed and embraced several changes to overcome challenges. Similarly, there are calls to look at new ways of communicating with patients as a means to address the challenges of the current healthcare system. As highlighted in the poem below have the willingness to change and adapt.

Glocal Academy wishes you all Happy Pongal and would like to request you all to welcome change in interpersonal communication.

Over the years we welcomed and  embraced several changes to overcome challenges. Similarly, there are calls to look at n...
15/01/2019

Over the years we welcomed and embraced several changes to overcome challenges. Similarly, there are calls to look at new ways of communicating with patients as a means to address the challenges of the current healthcare system. As highlighted in the poem below have the willingness to change and adapt.

Glocal Academy wishes you all Happy Pongal to you & your family and would like to request you all to welcome change in interpersonal communication.

Academy would like to take this opportunity to thank each and every one who supported our activity all through 2018. Spe...
01/01/2019

Academy would like to take this opportunity to thank each and every one who supported our activity all through 2018. Special thanks goes to enthusiastic faculty who works tirelessly to accomplish the goals . It wouldn’t have been any easy with out the support of family, friends and well wishers .
Academy has exciting plans in final stages to be rolled out on national and international platform in 2019-2020.
Thank you and wish you all a very happy and prosperous new year 2019 .

It’s been great year for academy . Meeting leaders, enrolling enthusiastic faculty, first ever training programme to n...
25/12/2018

It’s been great year for academy . Meeting leaders, enrolling enthusiastic faculty, first ever training programme to neonatal nurses , true collaborative work with clinicians and teaching international medical fellows in uk .
There are great plans in pipe line for 2019 but it’s time to thank family and friends for their support and wishes .
Academy would like to thank and wish you and your families a merry x mas and happy New Year 2019. Have fun and do every things “RESPONSIBLY” - you know what I mean !!

07/11/2018

Academy wishes every one a safe and happy Diwali .

Interactive small group sessions !
03/11/2018

Interactive small group sessions !

Delivered soft skills course to 60 international medical fellows who joined various NHS trust across UK
03/11/2018

Delivered soft skills course to 60 international medical fellows who joined various NHS trust across UK

20/09/2018
Please See Me

https://youtu.be/380MiMDoddI

On the occasion of international listening day ! 👍🏻👍🏻

As MedStar continues on its journey toward high reliability, patient partnerships are key to success. Watch a theatrical look at what could be an ideal two-w...

Glocal Academy wishes:Happy Independence Day to all the Healthcare Professionals in India.Today is a reminder to all of ...
15/08/2018

Glocal Academy wishes:
Happy Independence Day to all the Healthcare Professionals in India.

Today is a reminder to all of us not only about the freedom India achieved but most importantly about all the sacrifices made by the freedom fighters.We are eternally grateful to all of them.

On this special day, Glocal academy politely requests all the clinicians to take a moment and reflect on this question:

Who am I? What are the things I still depend upon and why? How can I achieve freedom from those things?

Best wishes .

Respect: Showing and practicing respect is essential in any clinical environment, especially in medical consultations.We...
12/08/2018

Respect:

Showing and practicing respect is essential in any clinical environment, especially in medical consultations.

We all understand the significance of respect, showing and practicing respect is deeply embedded in our culture.

The word respect means to show respect towards, regard highly, courteous regard for people’s feelings.

Respect means seeing people as unique, distinctive individuals, not as social types. Respect is being able “to see a person as a whole being” (William Isaacs, 1999). Respect means honoring whatever the belief’s and values the other has.

How can we show or practice respect in medical consultation in ways that deepen the concept and do justice to its significance?

Well, we can practice respect by

■ Creating a space in which patients feel safe to report their problems, express their views and share their feelings

■ Listening empathetically and responding attentively to patients

■ Embracing silence

■ Being courteous

■ Never loosing temper

■ Having a dialogue

■ Being mindful that our language, attitudes and behaviors doesn’t dominate or overwhelm the patient

Only when we do these things mindfully and consistently can we say that we show people the respect that they deserve.

Glocal Academy delivered lecture on “similation of learning for clinical communication skills” as part of Laerdal me...
06/08/2018

Glocal Academy delivered lecture on “similation of learning for clinical communication skills” as part of Laerdal medical India Pvt Ltd Simulation programme for simulation trainers using virtual platform.

Mixed feelings about virtual platform teaching but travel in right direction. 😊🤔

Glocal Academy
04/08/2018

Glocal Academy

Effective listening is the ‘silver bullet’ to reinvigorate the trust between public and medical fraternity in India.

Effective listening is fundamental for establishing and maintaining trustworthy relationships with patients and colleagues.

The PURER strategy incorporates all the three components of listening: Affective, Behavioural and Cognitive.

Try it out in your daily clinical practice and share your experience.

Practice ‘Listening’ daily

Effective listening is the ‘silver bullet’ to reinvigorate the trust between public and medical fraternity in India....
04/08/2018

Effective listening is the ‘silver bullet’ to reinvigorate the trust between public and medical fraternity in India.

Effective listening is fundamental for establishing and maintaining trustworthy relationships with patients and colleagues.

The PURER strategy incorporates all the three components of listening: Affective, Behavioural and Cognitive.

Try it out in your daily clinical practice and share your experience.

Practice ‘Listening’ daily

26/07/2018
Please See Me

This powerful video reminds us the significance of dialogue between doctor and a patient which seems to be missing in 21st century medical practice.

Renaissance of dialogue is needed if medical fraternity were to build trustworthy relationships with the patients

Dialogue happens when we ‘share, think, investigate and create together’

In order to share, think, investigate and create together we should first learn to
‘Look, listen and respect each other’

As MedStar continues on its journey toward high reliability, patient partnerships are key to success. Watch a theatrical look at what could be an ideal two-w...

20/07/2018
Please listen to me...

Facing the context and culture (India) where humane connections between patients and doctors are becoming sparse, a patient who has highest respect for the medical profession and the work clinicians do, is reaching out to the medical fraternity.
This poem is the reflection of the patient's inner feelings.
This is an act of defiance and courage.
Please spare a moment and listen attentively.
Credits: written in english by Dr Krishna
Translated and sung by : Dr Namita Pandey
Glocal Academy

Glocal Academy
15/07/2018

Glocal Academy

"Listening in healthcare settings" session included a blend of presentations from the experts in the field and interactive small group sessions.
The well orchestrated programme provided deeper insights into benifits and challenges of Listening in 21st century healthcare settings.
Glocal Academy is proud that is has taken up the mission of educating healthcare professionals in UK and India about effective listening skills.

"Listening in healthcare settings" session included a blend of presentations from the experts in the field and interacti...
15/07/2018

"Listening in healthcare settings" session included a blend of presentations from the experts in the field and interactive small group sessions.
The well orchestrated programme provided deeper insights into benifits and challenges of Listening in 21st century healthcare settings.
Glocal Academy is proud that is has taken up the mission of educating healthcare professionals in UK and India about effective listening skills.

Academy presented a paper on Intern’s perception of “soft skills “ in clinical practice - India .
12/07/2018

Academy presented a paper on Intern’s perception of “soft skills “ in clinical practice - India .

Academy empowers individuals to "think Critically" and "be light to oneself".
08/07/2018

Academy empowers individuals to "think Critically" and "be light to oneself".

06/07/2018

Glocal Academy salutes NHS on 70th Birthday !
Great source of inspiration ..

Faculty enjoying Tyne river walk post course ! Had a great time . Thank you all .
01/07/2018

Faculty enjoying Tyne river walk post course ! Had a great time . Thank you all .

Post course meal together
01/07/2018

Post course meal together

01/07/2018

Listening assessment using ECHO listening tool and SA while on medical on call was well received by trainees !

Pleasure to deliver second course to endocrine spr of north east. ECHO listening tool turned out to great help for the t...
01/07/2018

Pleasure to deliver second course to endocrine spr of north east. ECHO listening tool turned out to great help for the trainees to strengthen their listening skills . Well done all .

25/06/2018

Academy is excited to be invited back to train North East Endocrinology Specialist Registrars on
1. Situational Awareness in health care
2. Metacognitive listening strategies .

25/06/2018

It’s so pleasing to hear from the students that they are trying to practice what they learnt , acknowledging the ground reality !!
Well done all. Keep going

Glocal Academy
19/06/2018

Glocal Academy

Glocal Academy
19/06/2018

Glocal Academy

Look, listen and respect the other for life

Once, in Glocal Academy’s course, there was an active member
The course theme was “look, listen and respect the other”
She participated actively and listened with attention
She pondered and responded with powerful reflection Glocal
“For life, I will look, listen and respect the other”

It’s very powerful and meant a lot for Glocal Academy
She will, we will and hope you would also “look, listen and respect the other” for life.

Massive thanks to her for sharing such a powerful reflection

Glocal Academy.

Look, listen and respect the other for lifeOnce, in Glocal Academy’s course, there was an active memberThe course them...
19/06/2018

Look, listen and respect the other for life

Once, in Glocal Academy’s course, there was an active member
The course theme was “look, listen and respect the other”
She participated actively and listened with attention
She pondered and responded with powerful reflection Glocal
“For life, I will look, listen and respect the other”

It’s very powerful and meant a lot for Glocal Academy
She will, we will and hope you would also “look, listen and respect the other” for life.

Massive thanks to her for sharing such a powerful reflection

Glocal Academy.

Glocal Academy
19/06/2018

Glocal Academy

Great work
16/06/2018

Great work

Glocal academy faculty for the 4th Essential soft skills course for clinicians .

Faculty in action . Intense small group facilitated teaching .
16/06/2018

Faculty in action . Intense small group facilitated teaching .

Clinicians attending 4th soft skills course .
16/06/2018

Clinicians attending 4th soft skills course .

Glocal academy faculty for the 4th Essential soft skills course for clinicians .
16/06/2018

Glocal academy faculty for the 4th Essential soft skills course for clinicians .

Faculty pre course dinner !!
03/06/2018

Faculty pre course dinner !!

Faculty arrived at vizag and busy at pre course meeting!
03/06/2018

Faculty arrived at vizag and busy at pre course meeting!

27/05/2018

Seven more days to go for the exciting soft skills course in Vishakhapatnam !! Faculty all looking forward to train 140 special care baby unit staff from all over the state of Andhra Pradesh .
A new start for a true IP skills for all the clinicians .
Looking forward for a week long courses !

20/05/2018
Glocal Academy

GLOCAL Academy is heading to India in June to deliver a series of soft skills courses in Vishakhapatnam also known as “City of Destiny” and “ Goa of the East”

The city is one of the oldest and richest in terms of its ‘being’ and ‘culture’. It is quite fitting to do courses in the city known for its being and culture as these are the themes of our course: ‘being/self’ and ‘culture’

We believe and so would like to promote interpersonal skills as “Jewel of Clinical practice”. What would be a better place than this ‘Jewel of East Coast’ in promoting the message.
Three two day courses to be delivered for 140 clinicians involved in managing newly set up special baby Care units across the state .

Great opportunity to mark the start of true Inter professional working in new era of modern medicine .

We are excited. Watch the space for beautiful posts.
For more details visit www.glocalacademy.org

Leading the way in empowering frontline healthcare professionals to become globally competent and locally responsive professionals.

Academy once again successfully delivered series of work shops on Human Facotors and skilful listening to endocrine regi...
20/01/2018

Academy once again successfully delivered series of work shops on Human Facotors and skilful listening to endocrine registrars of North East .👏🏼👏🏼👍🏻👍🏻

Academy successfully delivered one more course to clinicians . "Responding to Emotions in Family consultation".
05/08/2017

Academy successfully delivered one more course to clinicians .
"Responding to Emotions in Family consultation".

Address

88 Greenlee Drive
Newcastle Upon Tyne
NE7 7GA

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