Poppy's Promise Org

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Poppy's Promise Org Poppy’s Promise is an initiative supporting NHS staff in providing care that is compassionate, kind & patient-centred.

Tuesday was a big day. For so many reasons. ❤️One of those reasons was an incredibly positive and progressive meeting wi...
22/10/2026

Tuesday was a big day. For so many reasons. ❤️

One of those reasons was an incredibly positive and progressive meeting with Michelle Welsh MP & Maternity Adviser at the Department of Health and Social Care, Kate Brintworth - NHS England’s Chief Midwife, Jo Williams, Shaun Davies MP and other government and DHSC advisers.

An opportunity to talk about Poppy’s Promise, what we are achieving, and how we can take this work further to help create safer, kinder and more compassionate maternity and neonatal care across the NHS.

It was particularly special to meet Michelle, who brings her own lived experience to her work and is doing so much to drive meaningful change in maternity and neonatal care. There is something incredibly powerful about people using their experiences to make things better for others. ❤️

We had some really important conversations about how we can ensure that women and families from every background, every community and every walk of life are heard, respected and supported.

To see how far Poppy’s Promise is reaching, and to have these conversations at this level, is both humbling and incredibly hopeful.

There is still so much work to do, but yesterday felt like another significant step towards the change we so desperately need.

All because of one little girl, whose legacy continues to reach further than we could ever have imagined. 🌸❤️

It was a privilege to be on  this morning with  talking about .From being Poppy’s mummy to sitting in the Sky News studi...
20/10/2026

It was a privilege to be on this morning with talking about .

From being Poppy’s mummy to sitting in the Sky News studio talking about her legacy. Sometimes this feels completely surreal.

So incredibly grateful for another opportunity to share Poppy’s Promise and everything we are working so hard to achieve.

A little more to follow, but for now I am feeling truly lucky to be given such opportunities to keep our daughters name and legacy alive ❤️🌸

🌸 Poppy’s Promise | Grand Round 🌸Last week, I was asked to present Poppy’s story and the work of Poppy’s Promise at a Gr...
19/10/2026

🌸 Poppy’s Promise | Grand Round 🌸

Last week, I was asked to present Poppy’s story and the work of Poppy’s Promise at a Grand Round presentation.

One of the most meaningful parts of these opportunities is the conversations they create.

There was a really important acknowledgement from clinicians that, somewhere amongst the pressures, processes and demands of healthcare, compassion can sometimes become lost.

We also talked about culture and the enormous influence it has on the care we provide.

People often look to the most senior person in the room to understand what is acceptable, what is valued and how they should behave. That influence brings an incredible responsibility, but also an opportunity to lead with kindness, compassion and respect.

Because compassionate care isn’t simply about individuals being kind. It’s about creating environments where people feel supported, empowered and able to care.

Sharing Poppy’s story is never easy, but seeing these conversations taking place, and the willingness to reflect and recognise where things could be better, gives me so much hope.

Poppy’s Promise isn’t about blame. It’s about learning, changing cultures and putting care back into healthcare.

We cannot change what happened to Poppy. But together, we can change what happens next. 🌸

Today I had the privilege of speaking with students from a range of healthcare disciplines at the University of Wolverha...
16/10/2026

Today I had the privilege of speaking with students from a range of healthcare disciplines at the University of Wolverhampton, and I left feeling genuinely hopeful about the future of healthcare.

What struck me most wasn't simply how engaged everyone was, but the questions they asked. They wanted to understand how we tackle the root causes of poor workplace culture, how hierarchy and negative environments become barriers to learning, and what we can actually do to change things.

Students stayed behind afterwards to continue those conversations. Their curiosity, honesty and determination to do better were incredibly refreshing.

This is exactly why Poppy's Promise belongs in education.

If we want to change the culture of healthcare, we must give people the confidence, skills and permission to practise compassion from the very beginning of their careers — and support them to carry it into the workplaces they join.

I feel so honoured, humbled and grateful to have shared Poppy's story with such thoughtful future professionals.

Thank you for reminding me why this work matters so much. ❤️

Tonight, as candles are lit across the world for the Wave of Light, mine will be burning for Poppy. 🕯️💗For my beautiful ...
15/10/2026

Tonight, as candles are lit across the world for the Wave of Light, mine will be burning for Poppy. 🕯️💗

For my beautiful little girl, who I wish more than anything was here.

But tonight, my candle burns for so many others too. For every precious little soul taken far too soon, for every family carrying a lifetime of love with nowhere to put it, and for every tiny heartbeat that left an everlasting imprint.

So many little lives. So much love. So deeply missed.

Tonight, we remember them all.

Always loved, never forgotten. ✨

Last week, I had the privilege of speaking at SaTH’s first Allied Health Professionals Conference — in a very large lect...
13/10/2026

Last week, I had the privilege of speaking at SaTH’s first Allied Health Professionals Conference — in a very large lecture theatre, which I’ll admit was slightly terrifying when I first stood at the front! 😬❤️

But I came away with the warmest feeling.

I spoke about Poppy, about Poppy’s Promise, and about why compassionate care can never be seen as something separate from good clinical care. We talked about culture, communication, education and the importance of giving people not only the skills, but also the permission and space to care well.

What struck me most were the conversations and reflections that followed.

People spoke so openly about their own experiences — about the difference compassionate care makes, but also about the impact that small pockets of negative workplace culture can have on individuals, teams and ultimately the people we care for.

And there was such a strong recognition that if we want to change culture, we need to start early. We need to teach compassion, communication, listening and human connection alongside clinical knowledge — and then create working environments where those values are protected and encouraged.

Poppy’s Promise isn’t about asking already-busy healthcare professionals to do more. It’s about supporting people to do what so many of them came into healthcare wanting to do in the first place: to care.

I walked out of that lecture theatre feeling genuinely energised. The kindness, openness and positivity in the room were palpable, and it really felt as though the message had landed.

There are some conversations from that session that I’m particularly excited to continue, and some wonderful people I’m really looking forward to working with.

Days like that remind me why we’re doing this. ❤️🌺

A Small Promise. A Big Change.



The Shrewsbury and Telford Hospital NHS Trust

Baby Loss Awareness Week 🩷💙I talk about Poppy a lot. I speak her name in meetings, in lecture theatres, in hospitals, in...
13/10/2026

Baby Loss Awareness Week 🩷💙

I talk about Poppy a lot. I speak her name in meetings, in lecture theatres, in hospitals, in interviews. I tell her story and I talk about the hope that has grown from the very worst thing that has ever happened to us.

But sometimes I wonder whether, because I can stand up and talk about her, people might think that somehow means I have learnt how to live comfortably with losing her.

I haven’t. I ache for my daughter. I ache for the little girl I should be watching grow up. For the milestones we should be celebrating. For the ordinary, mundane pieces of life that we never got to have.

And some days, even while doing work that I love and believe in with every part of me, the grief still completely floors me.

There are days when I will stand in the shower and sob — silently, painfully — because I miss her so desperately and there is absolutely nothing I can do to change the fact that she isn’t here. Grief doesn’t disappear because something positive grows around it.

Hope and heartbreak can exist in exactly the same place. Poppy’s Promise is part of that hope for me.

Every time someone says her name, every time somebody hears her story, every time a healthcare professional stops and thinks differently because of her, every time a patient feels a little more heard, acknowledged or cared for because of something that carries her name — Poppy matters. Her life continues to make a difference.

And I think that is something so many bereaved parents desperately want. Please don’t forget our children.

Say their names. Ask about them. Remember their birthdays. Don’t be frightened that mentioning them will remind us that they died. We haven’t forgotten. We never do.

During Baby Loss Awareness Week 2026, I would love people to think about the CARE principles at the heart of Poppy’s Promise — not only within healthcare, but in the way we support anyone who has experienced the loss of a baby, at any stage.

Compassion — You don’t need to fix our grief. You can’t. Just be willing to sit beside us in it.

Acknowledgement — Acknowledge our baby. Acknowledge our loss. However early or late the pregnancy, however long or short their life, they existed. They mattered.

Respect — Understand that everyone grieves differently. There is no correct timeline, no right way to feel and no point at which someone should be expected to have “moved on”.

Empowerment — Let bereaved parents lead. Ask what they need. Ask whether they want to talk about their baby. Give them the space and permission to say their child’s name.

For me, her name is Poppy.

She lived for just 12 hours. But she has changed my whole life. And I hope she will change the experiences of others too.

That doesn’t make losing her okay. Nothing ever will. But it means that alongside the unbearable sadness of what should have been, there is hope. And there is a promise that her name will continue to be spoken.

08/10/2026

💞 After losing their daughter Poppy just 12 hours after she was born, Neil and Katie Russell have chosen to channel their grief into helping change maternity care for others.

READ MORE:
📲 https://bbc.in/47KVEVC

08/10/2026

Let’s use Poppy’s legacy to make change for all.
Better care for patients, better support for staff.

🌺 Starting at the very beginning…This morning I had a really positive and energising meeting at Keele University, explor...
05/10/2026

🌺 Starting at the very beginning…

This morning I had a really positive and energising meeting at Keele University, exploring how Poppy’s Promise can begin at the education stage – before future healthcare professionals even step into their careers.

We talked about the importance of weaving compassion, communication, listening and human connection throughout healthcare education – not as an additional subject, but as a golden thread running alongside the clinical knowledge and practical skills students are already developing.

Even something as fundamental as taking a patient history is about so much more than gathering information. It is an opportunity to listen, understand the person in front of you and recognise that knowledge is power – but only if we take the time to hear it.

If we want compassionate cultures across healthcare, we have to think about where those cultures begin. For Poppy’s Promise, that means starting early – helping students understand from the very beginning that how we care matters just as much as what we do.

There is lots more work ahead as we explore how this could be embedded across different professions and courses, but I came away from Keele today feeling incredibly encouraged about what we could build together.

🌺 A Small Promise. A Big Change.



Thank you Keele University 🙏

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Shrewsbury

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