National Association for Healthcare Quality (NAHQ)

National Association for Healthcare Quality (NAHQ) Together we define excellence in healthcare quality.

There’s much to celebrate this year! As 2023 comes to a close, we are taking time to reflect on all we’ve achieved toget...
12/22/2023

There’s much to celebrate this year!

As 2023 comes to a close, we are taking time to reflect on all we’ve achieved together as a NAHQ community… and as a broader constituency of all those working to advance healthcare quality & safety. Thank you for your commitment to the cause.

Here’s to a 2024 of continued progress. We wish you all the happiest and healthiest of holiday seasons.

This week, NAHQ staff got into the holiday spirit during our annual winter retreat by letting our creativity flow for a ...
12/15/2023

This week, NAHQ staff got into the holiday spirit during our annual winter retreat by letting our creativity flow for a great cause - Cards for Hospitalized Kids. The team created festive cards filled with warm wishes to be distributed to children being treated in hospitals across the United States.

We’d love to hear how other organizations are supporting worthy causes this holiday season. Share your great ideas in the comments!

One day left, save your seat for tomorrow’s learning lab! Systems thinking goes beyond a prescribed practice; it is a mi...
12/12/2023

One day left, save your seat for tomorrow’s learning lab!

Systems thinking goes beyond a prescribed practice; it is a mindset that provides a deep understanding of how individuals can collaborate in diverse teams, leading to the creation of optimal processes for accomplishing a wide range of objectives. NAHQ members receive complimentary access to learning labs. Save your seat on Thursday, Dec. 14, from 12-1 p.m. CT.

Register today: https://hubs.la/Q02bnpT40

PICTURE THIS! NAHQ has 2 great reasons to visit us at the IHI Forum Exhibitor Hall, Dec 11-13.Booth 445: Come to the NAH...
12/08/2023

PICTURE THIS! NAHQ has 2 great reasons to visit us at the IHI Forum Exhibitor Hall, Dec 11-13.

Booth 445: Come to the NAHQ Booth to discover tangible solutions for advancing quality and safety and your professional goals. Plus, don’t miss our photo op where you can show your commitment to quality with a sharable photo of you with our giant Q!

Booth 447: NAHQ is the exclusive sponsor of the Professional Portrait Photo Studio, right across from the NAHQ booth. We’re here to make you look great!

Invest in yourself with NAHQ’s Learning Lab! Systems thinking goes beyond a prescribed practice; it is a mindset that pr...
12/04/2023

Invest in yourself with NAHQ’s Learning Lab!

Systems thinking goes beyond a prescribed practice; it is a mindset that provides a deep understanding of how individuals can collaborate in diverse teams, leading to the creation of optimal processes for accomplishing a wide range of objectives. NAHQ members receive complimentary access to learning labs. Save your seat on Thursday, Dec. 14, from 12-1 p.m. CT.

Register today: https://hubs.la/Q02bnpS60

Trailblazer. Motivator. Champion for quality and safety. These are just some of the many reasons NAHQ CEO Stephanie Merc...
12/02/2023

Trailblazer.
Motivator.
Champion for quality and safety.

These are just some of the many reasons NAHQ CEO Stephanie Mercado has been recognized as one of Modern Healthcare’s “100 Most Influential People in Healthcare” of 2023.

The honor reflects the critical role Stephanie plays in advancing quality and safety and elevating the healthcare workforce. We think it is also a testament to the NAHQ mission, the entire NAHQ membership, those who have earned the CPHQ, and all who work in quality and safety for the positive impact we make in achieving healthcare excellence.

Join us in congratulating Stephanie for this well-deserved honor!
https://hubs.la/Q02bJPsD0

Save your seat for our info session about CPHQ recertification on Thursday, Nov. 30 at 10 am CT!  This valuable session ...
11/29/2023

Save your seat for our info session about CPHQ recertification on Thursday, Nov. 30 at 10 am CT!

This valuable session is specially designed to guide you through the recertification process, ensuring you stay up-to-date with the latest standards and best practices.

Register today: https://hubs.la/Q02b1x0b0

We appreciate the professionals in healthcare quality and safety who work diligently to enhance the standards of care. T...
11/28/2023

We appreciate the professionals in healthcare quality and safety who work diligently to enhance the standards of care. Their unwavering commitment to improving patient outcomes and ensuring patient safety is a testament to their dedication. You can help support these professionals by donating to the Healthcare Quality Foundation, established by NAHQ, to fund CPHQ certification grants.

Learn more and donate today: https://hubs.la/Q02bc0Dy0

What are you thankful for? Happy Thanksgiving from NAHQ!  NAHQ is thankful for the professionals working in healthcare q...
11/23/2023

What are you thankful for? Happy Thanksgiving from NAHQ!

NAHQ is thankful for the professionals working in healthcare quality and safety who are dedicated to helping make healthcare better.

At NAHQ, we celebrate the incredible individuals who are the driving force behind quality and safety in healthcare!  Fea...
11/22/2023

At NAHQ, we celebrate the incredible individuals who are the driving force behind quality and safety in healthcare!

Featured in NAHQ’s “Faces of Quality”, Laure E. Lisk, MS, CPHRM, CPHQ, Executive Director of Quality and Regulatory Services at Kaiser Foundation Health Plan and Hospitals in Northern California, speaks of her career in healthcare and her passion for advancing the competencies and skillsets of her healthcare quality team.

Learn more about this and other stories: https://hubs.la/Q029G1G60

Save your seat for our info session about CPHQ recertification on Thursday, Nov. 30 at 10 am CT!  This valuable session ...
11/16/2023

Save your seat for our info session about CPHQ recertification on Thursday, Nov. 30 at 10 am CT!

This valuable session is specially designed to guide you through the recertification process, ensuring you stay up-to-date with the latest standards and best practices.

Register today: https://hubs.la/Q028v0FT0

Three days left! Don’t miss this insightful NAHQ Learning Lab. Join us, Thursday, Nov. 16 at 12 p.m. CT, and you will ta...
11/13/2023

Three days left! Don’t miss this insightful NAHQ Learning Lab.

Join us, Thursday, Nov. 16 at 12 p.m. CT, and you will take away practical concepts for leadership communication, steps for improvement related to your organizational goals, and tools & strategies for data-driven decision making.

NAHQ members receive complimentary access to all learning labs.
Save your seat today: https://hubs.la/Q028tW3L0

Is your Board of Directors engaged with your quality work?  Join our educational NAHQ Learning Lab, "Engaging and Commun...
11/10/2023

Is your Board of Directors engaged with your quality work?

Join our educational NAHQ Learning Lab, "Engaging and Communicating to Your Board – Demonstrating the Impact of Quality", to learn what to expect from your Board of Directors and what they need from you to make data-driven decisions.

NAHQ members receive complimentary access to all learning labs.

Save your seat today for Thursday, Nov. 16 at 12 p.m. CT: https://hubs.la/Q028tZVT0

Last chance to register for tomorrow’s info session! Hear how the Certified Professional in Healthcare Quality® (CPHQ) d...
11/08/2023

Last chance to register for tomorrow’s info session!

Hear how the Certified Professional in Healthcare Quality® (CPHQ) demonstrates your mastery of quality and safety competencies by joining us on Thursday, Nov. 9, at 10 a.m. for our complimentary info session.

Register now: https://hubs.la/Q027stXs0

Are you looking to advance in your workplace and distinguish yourself from others working in quality and safety?   NAHQ ...
11/02/2023

Are you looking to advance in your workplace and distinguish yourself from others working in quality and safety?

NAHQ can get you there with the Certified Professional in Healthcare Quality® (CPHQ). The CPHQ is the ONLY accredited certification in healthcare quality. It validates your knowledge of quality and patient safety and ensures that patients receive excellent care.

Learn more about NAHQ's valuable credential at our next info session on Thursday, Nov. 9 at 10 am CT: https://hubs.la/Q027r_PH0

NAHQ's Frank Perna, Director of Certification, has been invited to co-moderate a panel discussion with leaders from NAHQ...
10/31/2023

NAHQ's Frank Perna, Director of Certification, has been invited to co-moderate a panel discussion with leaders from NAHQ and the Certification Board of Infection Control & Epidemiology (CBIC). Topics include providing an understanding of the impact of certification, such as CPHQ, within healthcare quality and infection prevention & control. Save your complimentary seat on Wednesday, Nov. 1.

Register today: https://hubs.la/Q027cVCc0

At NAHQ, we celebrate the incredible individuals who are the driving force behind quality and safety in healthcare! Feat...
10/30/2023

At NAHQ, we celebrate the incredible individuals who are the driving force behind quality and safety in healthcare!

Featured in NAHQ’s “Faces of Quality”, Josee Gill, DNP, RN, CPHQ, Quality Director at Bellin Health System, speaks of her pursuit of quality care and her quest to improving the care of individual patients, promoting the health of populations and lowering healthcare costs.

Learn more about this and other stories: https://hubs.la/Q026YXr50

NAHQ is proud to support Abbott's UNIVANTS of Healthcare Excellence Award. This award celebrates clinical care teams tha...
10/25/2023

NAHQ is proud to support Abbott's UNIVANTS of Healthcare Excellence Award. This award celebrates clinical care teams that unite with a common goal and persevere across disciplines to drive change and measure impact. Apply for a UNIVANTS of Healthcare Excellence Award by Nov.15!

Learn more: https://hubs.la/Q02403pD0

There’s still time to sign up for today’s complimentary webinar from NAHQ. Learn how to approach creating a psychologica...
10/20/2023

There’s still time to sign up for today’s complimentary webinar from NAHQ.

Learn how to approach creating a psychologically safe organization that leads with ethical practices to deliver quality care. You’ll walk away with strategies you can immediately implement in your organization - what a great way to celebrate Healthcare Quality Week.

Eligible for 0.5 CPHQ CE credit.

Register now: https://hubs.la/Q025FdNs0

Don’t miss today’s galvanizing session! In celebration of Healthcare Quality Week, NAHQ CEO Stephanie Mercado will share...
10/19/2023

Don’t miss today’s galvanizing session! In celebration of Healthcare Quality Week, NAHQ CEO Stephanie Mercado will share the successes of this past year and talk about where those working in healthcare quality and safety are headed next as an organization, a profession and a discipline.

Hear how we can all make an even bigger impact together, improving healthcare quality & safety… and lives.

Register now: https://hubs.la/Q025FBMF0

TODAY is your chance to discover successful solutions, straight from the the CQOs who are employing them.Join this NAHQ ...
10/19/2023

TODAY is your chance to discover successful solutions, straight from the the CQOs who are employing them.

Join this NAHQ complimentary webinar during Healthcare Quality Week. Hear the strategies and steps CQOs are using to prepare their workforce to lead and help their teams advance quality & safety in their organizations.

Eligible for 0.75 CPHQ CE credit
Register now: https://hubs.la/Q025FfBQ0

Today is your chance! Steve Burrows, writer, director and producer of the award-winning HBO documentary “Bleed Out” is r...
10/18/2023

Today is your chance! Steve Burrows, writer, director and producer of the award-winning HBO documentary “Bleed Out” is ready to take your questions.

Join Steve and our panel of experts as we dive into thought-provoking topics such as the flawed American healthcare system, data integrity and ethics, accountability, and so much more.

Don’t miss this session where you’ll walk away with the passion to create change and the takeaways to be able to do it.

Eligible for 1.25 CPHQ CE credits
Register today: https://hubs.la/Q025FnZB0

TODAY ONLY!! Exclusive online screening of HBO’s award-winning documentary “Bleed Out” compliments of NAHQ to celebrate ...
10/17/2023

TODAY ONLY!! Exclusive online screening of HBO’s award-winning documentary “Bleed Out” compliments of NAHQ to celebrate Healthcare Quality Week.

This important and thought-provoking film chronicles one son’s harrowing experiences with the flawed American healthcare system and its devastating impact on his family. The film is a must-watch for all who care about healthcare quality and safety.

Register now: https://hubs.la/Q025wbJ00

Today only! Don’t miss this empowering complimentary webinar in celebration of Healthcare Quality Week.NAHQ CEO Stephani...
10/16/2023

Today only! Don’t miss this empowering complimentary webinar in celebration of Healthcare Quality Week.

NAHQ CEO Stephanie Mercado shares a vision of what’s possible for the future of quality & safety. Learn how we can shift from a compliance mindset to an excellence mindset, reset the definition of quality & safety, and inspire our workforce to do their best work.

Register now: https://hubs.la/Q025wdcc0

Register now for an unforgettable quality week experience! Join this complimentary NAHQ webinar during Healthcare Qualit...
10/13/2023

Register now for an unforgettable quality week experience! Join this complimentary NAHQ webinar during Healthcare Quality Week.

Hear from a panel of esteemed Chief Quality Officers as they outline the strategies and steps that prepare their workforce to lead and help their teams advance quality & safety in their organizations.

Register now: https://hubs.la/Q025dwYh0
Eligible for .75 CPHQ CE credit

How do you follow up on an exclusive online screening of the important and thought-provoking HBO Documentary “Bleed Out?...
10/11/2023

How do you follow up on an exclusive online screening of the important and thought-provoking HBO Documentary “Bleed Out?”

The day after the screening, we’re bringing together writer, director, and producer Steve Burrows plus a panel of experts to discuss the film and dive into relevant topics such as care transitions and management, the cascading long-term effects of harm, accountability and ethical behavior and creating a sustaining culture of safety.

Prepare your questions for the Q&A and get ready to leave this session with the passion to create change and the takeaways to be able to do it.

Eligible for 1.25 CPHQ CE credits
Register today: https://hubs.la/Q024n4Wk0

A great way to celebrate Healthcare Quality Week is by celebrating our collective success! Join this complimentary webin...
10/09/2023

A great way to celebrate Healthcare Quality Week is by celebrating our collective success! Join this complimentary webinar to hear about the exciting things NAHQ is doing to advance the people, the profession and the discipline of quality & safety.

Remember that NAHQ success is your success because at the National Association for Healthcare Quality… the Q is all you. Learn more about what that means and how we can join together as a force for quality.

Register now: https://hubs.la/Q024n4Bq0

Save your seat for our info session about CPHQ recertification on Tuesday, Oct. 10 at 12 p.m. CT!  This valuable informa...
10/06/2023

Save your seat for our info session about CPHQ recertification on Tuesday, Oct. 10 at 12 p.m. CT!

This valuable information session is specially designed to guide you through the recertification process, ensuring you stay up to date with the latest standards and best practices.

Register today: https://hubs.la/Q024n0bW0

Don’t miss this complimentary webinar from NAHQ during Healthcare Quality Week.  Achieving 0 errors is complex and it ca...
10/06/2023

Don’t miss this complimentary webinar from NAHQ during Healthcare Quality Week.

Achieving 0 errors is complex and it can be challenging to effectively speak up, even when it’s the ethical thing to do. In this session, you’ll learn how to approach creating a psychologically safe organization that leads with ethical practices to deliver quality care AND walk away with strategies you can immediately implement in your organization.

Register now: https://hubs.la/Q024m_YP0
Eligible for .50 CPHQ CE credit.

Kick off Healthcare Quality Week with this empowering complimentary webinar. NAHQ CEO Stephanie Mercado shares a vision ...
10/02/2023

Kick off Healthcare Quality Week with this empowering complimentary webinar.

NAHQ CEO Stephanie Mercado shares a vision of what’s possible for the future of quality & safety. Learn how we can shift from a compliance mindset to an excellence mindset, reset the definition of quality & safety, and inspire our workforce to do their best work.

Register now: https://hubs.la/Q0241KLJ0

Join us in spreading love and care for our little ones on this special Child Health Day! Every child's well-being is our...
10/02/2023

Join us in spreading love and care for our little ones on this special Child Health Day! Every child's well-being is our top priority. Today, and every day, we are committed to advancing healthcare quality & safety to ensure they are able to have bright and healthy futures.

NAHQ is proud to support Abbott's UNIVANTS of Healthcare Excellence Award. This award celebrates clinical care teams tha...
09/29/2023

NAHQ is proud to support Abbott's UNIVANTS of Healthcare Excellence Award. This award celebrates clinical care teams that unite with a common goal and persevere across disciplines to drive change and measure impact. Apply for a UNIVANTS of Healthcare Excellence Award by Nov.15!

Learn more: https://hubs.la/Q023CBMm0

You won’t want to miss the exclusive online screening event of the award-winning HBO documentary “Bleed Out” during Heal...
09/28/2023

You won’t want to miss the exclusive online screening event of the award-winning HBO documentary “Bleed Out” during Healthcare Quality Week, brought to you by NAHQ.

This important and thought-provoking documentary chronicles one son’s harrowing experiences with the flawed American healthcare system and its devastating impact on his family. The film is a must-watch for all who care about healthcare quality and safety.

Register now: https://hubs.la/Q023Bfdm0

NAHQ’s “Faces of Quality” stories continue with Claire Lauzon-Vallone, RN, BSN, MBA, CCM, CPHQ, VP, Quality and Safety a...
09/27/2023

NAHQ’s “Faces of Quality” stories continue with Claire Lauzon-Vallone, RN, BSN, MBA, CCM, CPHQ, VP, Quality and Safety at CHRISTUS Health, who speaks of her mission to always strive to do more and engage the team along the way.

Learn more about this and other stories: https://hubs.la/Q023xFRT0

Got everything you need to celebrate Healthcare Quality Week (HQW) with your team? Find gift bags filled with your HQW e...
09/25/2023

Got everything you need to celebrate Healthcare Quality Week (HQW) with your team? Find gift bags filled with your HQW essentials, buttons, posters and more at the HQW store. https://hubs.la/Q02390nb0

Healthcare Quality Week, brought to you by NAHQ, is our dedicated week to celebrate those professionals working to make a positive impact in healthcare quality and safety and raise awareness of the importance of the discipline.

This year, our complimentary sessions include an exclusive screening of the HBO documentary Bleed Out. You won’t want to miss it!

Hear how the Certified Professional in Healthcare Quality® (CPHQ) demonstrates your mastery of quality and safety compet...
09/23/2023

Hear how the Certified Professional in Healthcare Quality® (CPHQ) demonstrates your mastery of quality and safety competencies by joining us on Monday, Sept. 25, at 1 p.m. for our complimentary info session.

Register now: https://hubs.la/Q0238K2y0

We're pleased to share this recent article from Becker's Hospital Review featuring NAHQ CEO and Executive Director Steph...
09/22/2023

We're pleased to share this recent article from Becker's Hospital Review featuring NAHQ CEO and Executive Director Stephanie Mercado and NAHQ Board Member Tony Warmuth. It highlights how our quality benchmarking tool gives healthcare organizations a good understanding of their total spend on healthcare quality and safety for budget planning as well as how they compare to their peers.

Read A blind spot in healthcare quality work, https://hubs.la/Q0238rtK0

Healthcare Quality Week, brought to you by NAHQ, is just a few weeks away! This is our dedicated week to celebrate those...
09/21/2023

Healthcare Quality Week, brought to you by NAHQ, is just a few weeks away! This is our dedicated week to celebrate those professionals working to make a positive impact in healthcare quality and safety and raise awareness of the importance of the discipline.

Register today for complimentary sessions including an exclusive screening of the HBO documentary Bleed Out: https://hubs.la/Q0232Hvf0

Today we join the World Health Organization in celebrating World Patient Safety Day, a call for global solidarity and co...
09/17/2023

Today we join the World Health Organization in celebrating World Patient Safety Day, a call for global solidarity and concerted action to improve patient safety.

In support of this effort, NAHQ is sharing complimentary access to our Learning Lab, “Focusing on the Intangible Factors of High-Reliability and Safety Culture.” This interactive webinar shares key factors leaders can explore to help create a high functioning team for safe and high-reliable care.

You and your team can access this educational content from now to Sunday, Sept. 24.
https://hubs.la/Q022qCtn0

Last Session of NAHQ next: Thank You for Joining!In this session, NAHQ’s esteemed Board of Directors share how NAHQ is l...
09/13/2023

Last Session of NAHQ next: Thank You for Joining!

In this session, NAHQ’s esteemed Board of Directors share how NAHQ is leading the way for the healthcare quality and safety profession and professionals.

Don't forget, you can still purchase NAHQ next until this Friday! By purchasing, you will receive unlimited access to the content through Dec. 31, 2023. https://hubs.la/Q0228Xhw0

Address

8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL
60631

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

(847) 375-4720

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