Reliable Healthcare Clinic

Reliable Healthcare Clinic Susie Dyer, PA-C
Lisa Wilder, FNP Thank you for choosing Reliable Healthcare! Our goal is to provide patients in the Upper Cumberland region with competent and compassionate care.

In doing so, we hope to achieve this in an inviting and comforting environment by courteous and respectful providers and staff. We want all of our patients to have a pleasant experience and leave knowing they have received the best possible care by staff who are truly concerned with their health and well-being.


We will be closing today at 2 o’clock due to the approaching bad weather. Everyone please stay safe.


We will be closed today due to the ice storm. We are sorry for any inconvenience this may cause. Please be safe if you must be out driving.


We are back open today. Come see us for all of your healthcare needs but please continue to be safe as you travel.


We are sorry but we will be closed once again today due to the weather. We apologize for any inconvenience this may cause.


We will be closed today due to the snow and ice. We apologize for any inconvenience this may cause.


Just wanted to let everyone know we do have a limited number of Flu vaccines available for ages 6 months and older.


Below you will find a helpful tool regarding preventive visits for your children. Please don't forget these important visits in your child's developmental years.

Well-child visits: MedlinePlus Medical Encyclopedia
Well-child visits: MedlinePlus Medical Encyclopedia

Well-child visits: MedlinePlus Medical Encyclopedia

Childhood is a time of rapid growth and change. Your child will have more pediatric well-child visits when they are younger and developing the fastest.

We want all of you to be protected in the heat. Please make yourselves aware of the signs and symptoms of heat stress, h...
CDC - Heat Stress - NIOSH Workplace Safety and Health Topic

We want all of you to be protected in the heat. Please make yourselves aware of the signs and symptoms of heat stress, heat exhaustion, and heat stroke. Please keep and eye on yourselves as well as your co-workers.

� � Infographic: Protect your workers from HEAT STRESS � Workers who are exposed to extreme heat or work in hot environments may be at risk of heat stress.

With the school year resuming, we want everyone to be aware of this potential concern for every parent. This is not some...
CDC - Concussion - Traumatic Brain Injury - Injury Center

With the school year resuming, we want everyone to be aware of this potential concern for every parent. This is not something that "only happens to athletes". Children who fall on playgrounds, slip in hallways or fall out of their chairs and hit their heads can also be affected.

Concussion and Mild TBI; What is a Concussion?

CDC Features - World Hepatitis Day

We want everyone to be protected from this potentially deadly disease. There are vaccines available to protect yourselves. If you or your loved ones are unaware of your immunity status to Hepatitis A or B, come by the clinic and we can perform a simple lab test to confirm immunity or the need for vaccines. We do have the vaccines available in the clinic.

Viral hepatitis is a major global health issue. Learn more about viral hepatitis for World Hepatitis Day – July 28th.

Just an eye opening study that has been done regarding SIDS. We wanted to share this for the safety of all of our childr...
Bed-sharing linked to SIDS

Just an eye opening study that has been done regarding SIDS. We wanted to share this for the safety of all of our children! Parents, the results in this study are staggering.

Risk factors for sudden infant death syndrome (SIDS) appear to change with the age of the infant, researchers say.


Well, it's that time of year again! We are here and happy to provide your loved ones with the required immunizations needed for school.


Just wanted to let everyone know that we can do your biometric screenings for your insurance company!! Just bring your form with you and we can do the rest.


We at Reliable Healthcare Clinic want to wish each and every one of you a happy, healthy and SAFE July 4th holiday!

July 4th Fireworks Safety Starts with Common Sense TipsWashington, D.C. – Using consumer fireworks on our nation’s birth...
The National Council on Fireworks Safety

July 4th Fireworks Safety Starts with Common Sense Tips

Washington, D.C. – Using consumer fireworks on our nation’s birthday is as American as apple pie, backyard barbecues and parades on Main Street. And it is equally safe if a few common sense rules are followed, says Nancy Blogin, President of the National Council on Fireworks Safety. Nancy notes that thanks to testing of consumer fireworks in China, through the American Fireworks Standards Laboratory and other testing programs, and rigorous enforcement of federal fireworks regulations by the CPSC, consumer fireworks today are safer than ever before. But Nancy notes that fireworks related accidents do occur each year, however, most could be eliminated if some basic safety steps had been taken.

The National Council on Fireworks Safety offers these common sense safety tips for using consumer fireworks in the hopes that injuries to consumers can be greatly reduced this season:

Parents and caretakers should always closely supervise teens if they are using fireworks.
Parents should not allow young children to handle or use fireworks.
Fireworks should only be used outdoors.
Always have water ready if you are shooting fireworks.
Know your fireworks. Read the caution label before igniting.
Obey local laws. If fireworks are not legal where you live, do not use them.
Alcohol and fireworks do not mix.
Wear safety glasses whenever using fireworks.
Never relight a “dud” firework. Wait 20 minutes and then soak it in a bucket of water.
Soak spent fireworks with water before placing them in an outdoor garbage can.
Avoid using homemade fireworks or illegal explosives: They can kill you!
Report illegal explosives, like M-80s and quarter sticks, to the fire or police department
And note these special safety tips, if using sparklers:

Always remain standing while using sparklers.
Never hold a child in your arms while using sparklers.
Never hold, or light, more than one sparkler at a time.
Never throw sparklers.
Sparkler wire and stick remain hot long after the flame has gone out. Be sure to drop spent sparklers in a bucket of water.
Teach children not to wave sparklers, or run, while holding sparklers.
The National Council on Fireworks Safety urges Americans to follow these common sense safety rules this Fourth of July in their holiday celebrations.

The National Council on Fireworks Safety is a 501(c)(3) charitable organization whose sole mission is to educate the public on the safe and responsible use of consumer fireworks. For a full list of consumer fireworks safety tips and a safety video, please visit

Welcome to the National Council on Fireworks Safety site. Our mission is to educate the public on the safe and responsible use of consumer fireworks so as to eliminate injuries. We encourage you to review our site for safety information and help us to get the safety message out!


Hello All!
According to the CDC, excessive alcohol use accounts for one in ten deaths among working age adults between the ages of 20 -64. This excessive alcohol use led to approximately 88,000 deaths per year between 2006-2010. Approximately 70% of deaths related to excessive alcohol intake were in working age adults and 70% of these deaths were males.“Excessive alcohol use is a leading cause of preventable death that kills many Americans in the prime of their lives,” said Ursula E. Bauer, Ph.D., M.P.H., director of CDC’s National Center for Chronic Disease Prevention and Health Promotion. “We need to redouble our efforts to implement scientifically proven public health approaches to reduce this tragic loss of life and the huge economic costs that result.”
Excessive drinking includes binge drinking (4 or more drinks on an occasion for women, 5 or more drinks on an occasion for men), heavy drinking (8 or more drinks a week for women, 15 or more drinks a week for men), and any alcohol use by pregnant women or those under the minimum legal drinking age of 21. Excessive drinking cost the United States about $224 billion, or $1.90 per drink, in 2006. Most of these costs were due to lost productivity, including reduced earnings among excessive drinkers as well as deaths due to excessive drinking among working age adults.

For state-specific estimates of deaths and years of potential life lost due to excessive drinking by condition, visit the ARDI online application at


Sorry everyone for our lack of informational posts the past couple of weeks. We have not forgotten you! There have been personal tragedies of our own that we have been dealing with. Will resume posts next week. We are; however, still here for any of your needs.
Thank you for your patience,
Susie and Lisa

Posted from the Upper Cumberland Business JournalNew clinic joins UC health care sceneLiz Engel ClarkFriday, May 16, 201...
ReliableHealthcareClinic Homepage

Posted from the Upper Cumberland Business Journal

New clinic joins UC health care scene

Liz Engel Clark
Friday, May 16, 2014

COOKEVILLE – Patients who want more immediate access to health care services have a new option in the Cookeville market.

Reliable Healthcare Clinic opened April 1 at 135 W. Third St., just a block away from Cookeville Regional Medical Center (CRMC). The clinic offers a full range of primary care and urgent care services for men, women and children – either by walk-in or appointment – all with a focus on being fast and friendly.

It’s staffed by Susie Dyer, a certified physician’s assistant (PA), and Lisa Wilder, a nurse practitioner (NP), each with eight years experience or more in emergency room, primary care and urgent care settings.

“We both had a vision for how we wanted our patients to be treated – with courtesy and respect and compassionate care,” Dyer said. “You’re more than just a number; we get to know our patients.

“We offer a vast array of services,” she added. “We do a lot of primary care – blood pressure, diabetes (management). Physicals. We do well child exams for babies and their immunizations. We’re accepting work(ers) comp. Or we accept walk-ins for sick visits like sinus infections or allergies.”

Nationally, primary care and urgent care clinics, like Reliable Healthcare, are becoming increasingly common, and there’s a number of factors that have contributed to their growth, namely ER capacity concerns, primary care physician shortages and rising health care costs. At last estimate, there were more than 9,300 walk-in, stand-alone urgent care centers in the United States, according to the American Academy of Urgent Care Medicine, and 50-100 new clinics open every year.

Dyer said Reliable Healthcare can cater to patients who may be without a primary care doctor. And with a more desirable wait time.

“There’s several (physicians who) had larger practices that have recently left, and their patients are looking for new primary care homes,” Dyer said. “We definitely think there’s a demand for urgent care. So many patients coming in say they couldn’t get in to their primary care doctor, especially with kids. We are open on Saturday, also, just for that reason.”

The clinic, open 8 a.m.-noon on Saturdays, is also open from 8 a.m.-6 p.m. Mondays, Tuesdays and Thursdays, and from 8 a.m.-5 p.m. Wednesdays and Fridays.

For more information, visit or call (931) 526-2488.

Thanks for the article by the Upper Cumberland Business Journal!!!!!!

We Accept Walk-Ins for Sick Visits and Urgent Care, DOT Physicals and Drug Screens, Insurance Physicals, School / Sports Physicals


Day 4 of National Women's Health Week:

Give yourself a "risk free" makeover:

Here's a better way to say it. Lower your chances of getting certain diseases and conditions.

-Have a plan and take action as needed. Whether or not you've written it down, you've probably thought about your goals for having or not having children and how to achieve these goals. Correct and consistent use of the male latex condom is highly effective in preventing pregnancy and reducing the transmission of s*xually transmitted infections. Be sure to use a new condom with each s*xual encounter. The MOST RELIABLE way to avoid infection or pregnancy is to abstain (not have s*x).
-Get the HPV vaccine. It is safe, effective, and recommended for girls (and boys) 11-12 years of age with a catch-up through age 26 for those who have not yet been vaccinated or completed the vaccine series to protect against types of HPV that cause most cervical cancers.

Knowing your STD status is a critical step to stopping STD transmission. If you know you are infected, you can take steps to protect yourself and your partners.

Taken from the CDC website.


Day 3 of National Women's Health Week:

Give yourself a "healthy skin" makeover:

Keep your skin healthy and beautiful for life by protecting yourself from too much exposure to ultraviolet (UV) rays from the sun and tanning beds. UV rays can damage your skin, increasing your risk for skin cancer and premature skin aging. To protect your skin, the CDC recommends these easy options-

-stay in the shade, especially during midday hours
-wear clothing that covers your arms and legs
-wear a hat with a wide brim to shade your face, head, ears and neck
-wear sunglasses that wrap around and block UVA and UVB rays
-use sunscreen with SPF 15 or higher and has both UVA and UVB protection
-avoid indoor tanning

Taken from the CDC website
Stay safe in the sun everyone! Protect your skin! Second degree burns occur often due to the lack of sunscreen. Reapply sunscreen often.


Day 2 of National Women's Health Week:

Give yourself a "heart healthy" makeover:
1-Be a little fruity. Using more fruits and vegetables along with whole grains and lean meats, nuts, and beans is a safe and healthy way to lose or maintain a healthy weight.
2-Have less stress about quitting.Smoking declined among all U.S. adults from around 21% in 2005 to 18% in 2012. Eighty-four percent of adult women in the U.S. do not smoke. For support in quitting, including free quit coaching, a free quit plan, free educational materials, and referrals to local resources:
-call 1-800-QUIT-NOW (1-800-784-8669)
-visit Smokefreewomen and TipsFromFormerSmokers
Taken from the CDC National Women's Health Week site.


This week is National Women's Health Week!!!!
According to the CDC, here are some recommendations for your health:
1-Stay Sharp-Physical activity is one of the most important things you can do for your health. Regular physical activity can help your thinking, learning and judgment skills as you age. It can also reduce your risk of depression and may help you sleep better. Research has shown that doing aerobic or a mix of aerobic and muscle-strengthening activities 3 to 5 times per week for 30-60 minutes each time can give you these mental health benefits.
2-Improve Sleep-Studies conducted reveal an association between short sleep duration and excess body weight. If one has sleep apnea, recent research has indicated that depressive symptoms may decrease once sleep apnea has been effectively treated and sufficient sleep restored. The recommended amount of sleep for adults is 7-8 hours per day.
3-Use prescription medications ONLY as directed by a health care provider. It is known that an average of 18 women die every day of a prescription pain medication overdose in the United States.

Check back with us each day this week for advice, per the CDC, for making a happier healthier you.


Tick Removal
If you find a tick attached to your skin, there's no need to panic. There are several tick removal devices on the market, but a plain set of fine-tipped tweezers will remove a tick quite effectively.

How to remove a tick
Use fine-tipped tweezers to grasp the tick as close to the skin's surface as possible.
Pull upward with steady, even pressure. Don't twist or jerk the tick; this can cause the mouth-parts to break off and remain in the skin. If this happens, remove the mouth-parts with tweezers. If you are unable to remove the mouth easily with clean tweezers, leave it alone and let the skin heal.
After removing the tick, thoroughly clean the bite area and your hands with rubbing alcohol, an iodine scrub, or soap and water.
outline of tick
Avoid folklore remedies such as "painting" the tick with nail polish or petroleum jelly, or using heat to make the tick detach from the skin. Your goal is to remove the tick as quickly as possible--not waiting for it to detach.
tweezers grasping a tick close to the skin's surface
tweezers pulling a tick away from the skin in an upward motion
If you develop a rash or fever within several weeks of removing a tick, see your doctor. Be sure to tell the doctor about your recent tick bite, when the bite occurred, and where you most likely acquired the tick. Copied from CDC Website


Hey everyone, we are available for sports physicals, kindergarten physicals, camp physicals and school shots.


500 likes in just over 24 hours. You guys are awesome. Thank you for all of your support. We look forward to serving you in the future.


135 W 3rd St
Cookeville, TN

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 8am - 12pm


(931) 526-2488


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