We partner with healthcare organizations to elevate and leverage high employee engagement to create
Book a call here to talk to us about how you can engage, empower and elevate your culture and results https://www.capstoneleadership.net/call
Operating as usual
What gets recognized, gets repeated.
As we consider which behaviors and actions are helpful in the efforts to achieve goals, advance projects and changes, and uphold high standards, these become the prime behaviors or actions we watch for… and then recognize in a handwritten thank you note.
Early Bird Registration ends March 31 📆
Learn 9 tactics to elevate your leadership...
🌟 Overcome barriers to put a stop to the dreaded "flavor of the month"
🌟 Create a communication plan that draws employees to seek information
🌟 Put moments of gratitude toward others in your day
🌟 Elevate your hiring & onboarding practices
🌟 Incorporate rituals & routines for you and your team
🌟 Create a rhythm of purposeful activity that leads to goals actually being achieved
🌟 Learn how to "create something good" in follow up to employee & patient survey results
🌟 Muster the will & master the skill of giving employees feedback
🌟 Learn what 5-star rated hospitals do to create a safe & satisfying patient experience
Get your early bird registration discount before it ends March 31 https://www.eventbrite.com/e/2023-capstone-leadership-summit-2-days-zeeland-mi-tickets-487224299997
#Elevate https://bit.ly/3XJNLbB
Experience the full Capstone Leadership Summit in Zeeland, MI
What is meant when we say use a "Learn-Do" approach? . . . and, is "leadership training a waste of money?" 😉
While evolving a company’s feedback culture is a complex undertaking, through our work with dozens of healthcare organizations, we have identified three essential actions on the pathway for doing this.
Read more of the details of these three essential actions 👇
Capstone has 3 ways to equip and inspire individual healthcare leaders to adopt positive, proactive, results-oriented leadership practices. Which approach is YOUR preferred approach?
Whether you came to leadership willingly or by twisted arm . . . enthusiastically or hesitantly . . .
. . you likely had a thought such as this:
In this leadership role, I will make something (or many things) better!
You came to this role to ACHIEVE something …. to leave things better than you found it.
You didn’t come to this role simply to babysit or band aid the situations of the day or to simply maintain things as they are.
Sneak peak into today’s post in the private Facebook group for the Love Your Leadership Challenge that started last Monday.
For those that missed out on this round of the LYL Challenge, stay tuned and save the date … we will be hosting another round of the challenge starting July 10
….or, for those ready to , check out our most comprehensive leadership learning and coaching experience - the Capstone Leadership Bundle Academy (12-weeks, starting April 19th).
One leadership practice highlighted in the Love Your Leadership Challenge and the Capstone Leadership Bundle Academy is giving impactful, thoughtful, and caring feedback in-the-moment.
GIVING AND RECEIVING FEEDBACK - One of nine core practices in the Capstone Leadership Bundle - practical, proven, impactful.
Critical to the success of a healthcare organization is the effectiveness of its executives.
To support executives in their success with this, Capstone’s 2023 Healthcare Executive Forum is specifically designed to support executives in adopting skillful and thoughtful ex*****on habits.
Ex*****on Habits → The pairing of FOCUS with ACTION
SAVE THE DATE June 7-8 on Mackinac Island
Details Here: https://bit.ly/3ThiiNk
*****on
Healthcare Executive Forum: Effective Ex*****on Habits of the C-Suite
Organizations that are serious about strengthening and synergizing their entire leadership team benefit in the long run when they are willing to invest in building an army of internal leadership experts who can be at the ready and internally accessible to support group and individual learning.
Outside experts can add great value when they are well sourced and their roles are thoughtfully integrated into the organization's comprehensive approach to their leadership development and onboarding processes. As important - or possibly more so - to effective leadership development and onboarding
Employee Experience = Customer Experience . . . Yes?
Are you a helpful leader?
Have you considered that "I'll just do it myself" approach may not be helpful in the long run?
Is your helpfulness targeted at "doing it for them" instead of supporting and mentoring staff to grow into autonomous, independent, and confident team members who no longer need to rely on leaders or others?
What's holding you back from taking your leadership from good to GREAT?
We are bringing practical and results-producing leadership tactics to YOU at the September 27-29 Leadership Summit in Frankenmuth, MI.
DETAILS HERE: https://www.eventbrite.com/e/2023-capstone-leadership-summit-2-days-zeeland-mi-tickets-487224299997
#PositiveLeadership https://bit.ly/3XJNLbB
Experience the full Capstone Leadership Summit in Zeeland, MI
Take a guess what the most common question candidates ask during the interview process... 👇
LAST CALL - to join us for the Love Your Leadership Challenge.
Starting TODAY at 3p EST (12p PST)
Learn the 4 daily habits amp up your love for your role - and impact - as a leader!
Last call to join the challenge before our LIVE kick-off today https://bit.ly/3SB8Mo8
Are you looking to be more intentional in how you spend your time and energy as a healthcare leader? Consider investing in what builds you up - and others.
Will you choose to invest your time and energy by participating in the Love Your Leadership Challenge? It's starts tomorrow - March 6th at 3p EST!
Save your seat here https://bit.ly/3SB8Mo8
Awake spark and excitement.
Reignite joy.
Love Your Leadership.
The 5-day challenge kicks off on March 6 -- learn 4 powerful daily habits that will take your leadership from reactive to PROactive.
Join here https://bit.ly/3SB8Mo8
5 days, focused on 4 impactful leadership habits.
Learn 4 daily practices that will take you from REactive to PROactive Leadership.
Love Your Leadership Challenge
3 more days to register -- you're not going to want to miss this!
https://bit.ly/3SB8Mo8
🤩
We appreciate YOU!
Most leaders' workdays are filled with unexpected and urgent operational issues that distract them from activities that can lead to permanent fixes, improved results, stronger relationships and teams, or progress on projects.
These daily distractions are referred to as “the whirlwind.”
Most leaders' workdays are filled with unexpected and urgent operational issues that distract them from activities that can lead to permanent fixes, improved results, stronger relationships and teams, or progress on projects. These daily distractions are referred to as “the whirlwind.
🎶 All you need is LOVE 🎶 and 4 daily habits to put the joy back into your leadership.
We're kicking off the challenge in 4 days! Will you be there?
Love Your Leadership - https://bit.ly/3SB8Mo8
T-minus 5 days until we kick off the Love Your Leadership Challenge -- will you be there?
Practical. Actionable. Profound.
4 Daily Habits. 5 Day Challenge.
The LOVE YOUR LEADERSHIP Challenge - Starts March 6.
Register here: https://bit.ly/3SB8Mo8 https://bit.ly/3SB8Mo8
Setting up employee-driven teams unites a group of people with a common purpose - to create safe and satisfying patient & employee experiences by changing the culture in the organization.
“The employee driven teams have been one of the secrets to our continued success. Driving initiatives and problem solving down to the front line allows us to ensure that the people doing the work have the opportunity to share what they believe are the best solutions, as well as foster trust and transparency.”
-- Robb Pastor, CEO, Rainy Lake Medical Center
We are excited to amp up your love for your role - and impact - as a leader!
There is still time to join the Love Your Leadership Challenge . . . beginning March 6th . . . Five days, focused on four impactful leadership habits.
We invite you to join us: https://www.eventbrite.com/e/529384833287
At the end of the day, leaders want to feel like the work they did mattered, that it made a difference, that forward progress is being made because they were there to lead.
Practical. Actionable. Profound.
4 Daily Habits. 5 Day Challenge.
The LOVE YOUR LEADERSHIP Challenge - Starts March 6.
Join us --> https://www.eventbrite.com/e/529384833287
A little nudge to be more intentional in how you spend your time and energy. Consider investing in what builds you up - and others.
Will you choose to invest your time and energy by participating in the Love Your Leadership Challenge? It's starting soon - March 6th!
Check it out and register here: https://www.eventbrite.com/e/529384833287
Tag your best friend @ work and tell them why!
“Show others where to look, but don’t tell them what to see.” … great approach for leaders and mentors too.
Do you find yourself taking work and worry home?
�
What was the root cause of work and worry that was brought home?
�
How "The 5 Whys" can lead you to uncover what is required to reduce the work and worry you take home. Read more here 👇
https://www.linkedin.com/pulse/taking-work-worry-home-jane-mcleod-transforming-healthcare
Are you in? Do you have one hour a day for five days to KNOW you will love your leadership again? Love Your Leadership Challenge
Learn more and register here https://www.capstoneleadership.net/love-your-leadership-challenge/
Save the Date 📆 for May
May 17-18, 2023 Capstone Leadership Summit (2 days) - Zeeland, MI https://www.eventbrite.com/e/2023-capstone-leadership-summit-2-days-zeeland-mi-tickets-487224299997
The Capstone Leadership Summit is a 2 day training event where you will gain deep insight into the Capstone Leadership Bundle and learn in an action-based learning environment to practice and apply the tactics and solutions.
https://bit.ly/3XJNLbB
Experience the full Capstone Leadership Summit in Zeeland, MI
Jane and Sue are excited to host the "Love Your Leadership Challenge" beginning March 6th!
https://www.eventbrite.com/e/529384833287
Uncover a new way of working, one that you love.
. . Love your day
. . Love what you do
. . Love the results
Love Your Leadership!
Learn more and register here: https://www.eventbrite.com/e/529384833287
Sault Ste. Marie, MI
Be the first to know and let us send you an email when Capstone Leadership Solutions, Inc. posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Send a message to Capstone Leadership Solutions, Inc.:
Learn how one leader created that work environment with the simple and effective tool for her leadership of rounding. She calls Rounding the tool that caused the most DRAMATIC difference in her leadership, she cannot imagine leading without it.
Employees are coming to work tired, scared and worried - how do you know what it will take to honor their contributions as well as listen, really listen to the concerns they would not say in a staff meeting? Through our JUST START Solutions for Strengthening Leadership we provide you plan, tools and resources to create a clear & consistent communication plan that all leaders can easily follow and put into place. Go to CapstoneLeadership.net/Contact-Us to book a call with our team today to learn more about Capstone’s comprehensive JUST START Solutions for Strengthening Leadership.
Can you even imagine a place where there is no feedback, no coaching, no call-out’s when someone is making an error, or even worse - a world without positive feedback on how we are doing? CHAOS. Join Jane as she talk with rockstar - Tish Wayne at Grant Regional Health Center, what her best tips and practices with giving AND receiving feedback.
Recognition in your work and life is a basic human need. Showing your employees you appreciate them may not come naturally to you, but can be learned. Join me (Jane) as I go LIVE with Jaylee Chandonnet - a rockstar leader that hails from Scheurer Health in Pigeon, MI.
No matter what you call it, the whirlwind is that force that sucks you up and spits you out at the end of a day, week, month, and year. You are no closer to the leader you want to be, and no closer to meeting the goals your organization has asked you to achieve. Listen to Natalie’s life and time hacks as she tells her own story and how she organizes her days, weeks and years into do-able and measurable pieces.
Our patients are saying they do not feel educated & competent to care for themselves when they leave us.
Safe Handoffs are for everyone! Optional and ineffective training will lead to optional and ineffective handoffs (and potentially catastrophic events occurring in your hospital and clinics).
70-93% of all communication overall is non-verbal. You are continuously, and often unconsciously, giving and receiving these wordless signals that greatly impact each conversation. Join me as I break down the importance of this very important Positive Communication Standards - BODY LANGUAGE
What the industry is experiencing more chronically and systemically than ever before is SUPPLY is not meeting the DEMAND. SUPPLY is going down, at a time when DEMAND is going up.. Like boarding a plane after 9-11, there’s no returning to the way things were before the pandemic. The way forward will either “just happen” . . . or you can craft it. It’s your choice. We will share our recommendations on how to recover and rebuild your people pillar so you can RISE to the needs of your patients … and your workforce. Register today to attend LIVE or gain access to the replay: https://bit.ly/3pWNm7Z
As high-tech as the healthcare industry is, at its essence, it is a service industry. And service organizations are “people''-centric . . . people serving people. Delivering safe and satisfying healthcare services relies on the crucial balancing act of “the supply-and-demand” of PEOPLE. Don't miss this FREE Webinar: The Healthcare PEOPLE Crisis: Recover. Rebuild. Rise. REGISTER HERE https://bit.ly/3pWNm7Z
#employeeengagement #culture #healthcare CapstoneLeadership.net
#teamwork #healthcare #communication #juststart CapstoneLeadership.net
We are all likely trying to begin new habits as the new year starts. Essentially, your New Year’s resolution and reflection has you wondering how you will make this annual attempt to improve your health truly happen this year. I was amazed at the parallels between the most up-to-date research on how you begin a new fitness routine and how to elevate your leadership in the upcoming year. Just like beginning a new fitness routine to improve your health - you need to adopt new habits to elevate your leadership. Check out today’s 8-minute video packed with tips and inspiration on how you CAN be the leader your employee and organization needs you to be AND be the leader you have always wanted to be when you: --> ditch the all or nothing mindset --> work with the time you’ve got --> do things you like to do --> get back to basics For more support and inspiration for elevating your wellbeing and leadership in 2022, join The 66-Day Leadership reSOLUTION which begins January 6th. Learn more by watching this 7-minute video: https://vimeo.com/658377750 Below is the link to register for the brief virtual kick-off event at 9a Eastern on January 6 (please register if you are participating in the reSOLUTION, even if you can't attend the kick-off so we can send you a reply and a reSOLUTION participation packet): https://us02web.zoom.us/meeting/register/tZUqfuuopz4uE9cG4-FcOX8kEj1khxqr3DIo We welcome you to join Capstone's private Facebook group, Fans of the Framework: http://bit.ly/JOINfotf
Daraka Hudecek, Arbonne Independent Consultan
Private InformationCHAC - Community Health Access Coalition
Arlington StreetArfstrom Medical Equipment & Supplies
Ashmun Street
Northern Bliss Massage & Wellness
Johnston Street
North Coast Provisions - Sault Ste. Marie Dis
West 8th Street
Tsubaki Nakashima Americas Michigan
Industrial Park Drive
CHAC - Community Health Access Coalition
Arlington Street