13/10/2026
Waiting is difficult when you’re unwell or worried about someone you love.
In an emergency department, patients are prioritised according to how urgently they need care. This means someone who arrives later may need to be treated first.
The initial assessment that helps determine this is called triage.
If you feel worse or notice a change in your symptoms while waiting, please tell the team straight away.
Understanding the process can make an unfamiliar situation a little easier to navigate.