What are the opening hours?

Monday 8:45am - 4:30pm Tuesday 8:45am - 4:30pm Wednesday 8:45am - 4:30pm Thursday 8:45am - 4:30pm Friday 8:45am - 4:30pm

HealthCare Training Service

Home
Australia
Albany Creek, QLD
HealthCare Training Service

Directions Website

HealthCare Training Service specialises in Advanced Life Support training providing skills and confi

18/10/2026

“Hit the ground running” might be an understatement!

Term 4 has certainly started at pace for the HCTS team — 22 courses delivered across just 9 days, spanning Brisbane, Buderim, Cooktown, Cairns, Ironbark Mine and Rockhampton.

For me, that meant 6 flights and thousands of kilometres, while our team continued delivering ALS and PALS training across Queensland.

There was also a HCTS first along the way — delivering Advanced Life Support training at a coal mine at Ironbark. A very different training environment, and a great reminder that high-quality resuscitation skills are needed wherever healthcare and emergency response take place.

From metropolitan hospitals to regional and remote Queensland, we continue to be incredibly fortunate to work with clinicians and organisations who take resuscitation education seriously.

A huge thank you to Kylie, Viviana and the wider HCTS team who keep everything moving, and to every participant and organisation who welcomed us over these very busy nine days.

22 courses. 9 days. 6 flights. Thousands of kilometres.
One committed team — and Term 4 is only just getting started. 💙

05/10/2026

Critical thinking. Clinical assessment. Clinical reasoning.

At HealthCare Training Service, we teach these as the three pillars of a good clinician.

A patient’s history provides important information—but it is not automatically the diagnosis. The monitor may show deterioration—but it does not necessarily reveal the cause. Algorithms and the 4 Hs and 4 Ts help prompt our thinking—but they cannot assess the patient for us.

The clinician must ask:
What could be causing this deterioration?
What does the patient’s clinical assessment actually show?
Why am I choosing this treatment, and what physiological problem will it correct?

History creates a hypothesis. Clinical assessment tests it. Clinical reasoning connects the findings to the correct treatment—and then evaluates whether that treatment worked.

This is the standard we embed throughout our ALS and PALS courses.
Treat the patient—not simply the monitor, the history or the algorithm.

27/09/2026

DEFIBRILLATION: ONE GOAL. TWO VALID SEQUENCES.

The debate surrounding anticipatory charging, including the COACHED method, has sometimes created a level of certainty that is not supported by current evidence.

Current resuscitation guidance does not mandate COACHED or anticipatory charging as the only correct method. The conventional analyse-first sequence remains guideline-consistent:

Pause briefly to analyse → if VF/pVT, resume compressions while charging → clear → shock → immediately resume CPR.

Importantly, the conventional sequence does not involve pausing compressions while the defibrillator charges.

What matters most is clinical performance: high-quality CPR, minimal peri-shock interruption, safe and prompt shock delivery, immediate resumption of compressions and correction of reversible causes.

At HealthCare Training Service, we teach a clear, evidence-based defibrillation sequence that clinicians can perform safely and reliably under pressure. We teach clinicians to treat the patient—not simply follow an acronym.

This evidence review examines the current guidance, the quality of the supporting evidence and the important difference between a permitted alternative and a mandated standard.

20/09/2026

That’s a wrap from ERC Congress 2026 in Milan 🇮🇹

Three very full days of resuscitation science, education, discussion and plenty of new ideas to take home.

Kylie and I have attended sessions across advanced and paediatric life support, resuscitation education and training, cardiac arrest management, team performance, maternal resuscitation, new technologies and much more.

There is a lot to unpack — and we want to take the time to properly review the evidence and consider what is genuinely relevant to clinical practice and the education we provide at HealthCare Training Service.

So for now, we're signing off from Milan and heading home to Australia tomorrow. 🇦🇺

Once we've had a chance to work through everything we've collected, we'll share some of the most important learning from the congress.

ERC Congress 2026 — done. Now to bring the learning home. ❤️

18/09/2026

Day 1 at ERC Congress 2026 — Milan 🇮🇹

A great first day of learning, discussion and plenty of ideas to bring home to HealthCare Training Service.

Some particularly valuable sessions today around evidence-based resuscitation education, skill retention and how we design training that transfers into real clinical performance — not simply performance in the classroom.

We also explored maternal cardiac arrest, refractory VF and some very interesting developments in resuscitation equipment and technology.

One of the highlights for me was the opportunity to speak directly with international resuscitation educators about the science behind maintaining ALS knowledge and skills over time.
Lots to think about — and much more to come from Milan over the next two days.

Day 1 done. Bring on Day 2! 🇮🇹❤️

17/09/2026

Kylie and I have arrived in Milan, Italy, where we are representing HealthCare Training Service at the European Resuscitation Council Congress Conference.

We’re excited for the days ahead and looking forward to learning, connecting and bringing valuable insights back home to support the clinicians we teach.

A wonderful opportunity, and one we’re very grateful for. 🇮🇹

03/09/2026

In resuscitation, complexity can cost time—and time matters.

“Complexity is the enemy of execution” is a phrase credited to Tony Robbins, but it captures something we see frequently in Advanced Life Support education.

Under pressure, clinicians do not need another memory test. They need clear priorities and tools that shorten the path from recognition to action.

Acronyms, algorithms and checklists can be valuable—but only when they support critical thinking, clinical assessment and clinical reasoning. If remembering or interpreting the tool becomes the task, it has stopped helping.

This is the first post in a new HealthCare Training Service resuscitation education series:
1. Complexity is the Enemy of Ex*****on
2. Defibrillation
3. The Three Pillars of a Good Clinician
4. Why Annual Recertification Matters

Keep it super simple KISS). Preserve the clinical priorities. Use the tool—but continue to assess, think, act and reassess.

Because competent resuscitation is not about reciting an acronym. It is about delivering the right care, safely and without delay.

16/08/2026

Well... I suppose this was inevitable! 😂❤️

My beautiful 5-year-old granddaughter, Arcadia, practising CPR - and taking it very seriously!

It made me smile to see her little hands exactly in the right place, elbows locked, shoulders directly over her hands ✅️🥹 but there is an important message in this too.

Resuscitation is something we should all know and we can all learn - no excuses! You never quite know when, where, or by whom a life might need to be saved.

Perhaps we're looking at the next generation of HealthCare Training Service! 🥰

For now, though, I'm just a very proud Grandma. 🥹❤️

15/08/2026

We had a great day running ALS + PALS Courses in Gympie today with these incredible clinicians 😃 some of which have completed ALS/PALS Courses with HCTS every year for 25 years!! 😮 I greatly value your support, you have championed our courses and have helped shape our business. Thank you does not begin to express my gratitude, you're the wind beneath my wings 🫡 should we aim for another 25!! 😅

29/03/2026

Is your checklist a tool or a trap? 📋⚙️
We’ve all seen it: the "tick-box" culture where compliance is high, but engagement is low. In high-stakes environments, relying on a checklist as a rigid script isn't just inefficient—it’s a risk.

Checklists are designed to be prompts, not scripts. They should trigger critical thinking, not replace it.

When we move from "blind compliance" to conscientious competence, we empower clinicians to:
• Adapt steps to the unique patient in front of them.
• Pause when the process feels forced.
• Speak up when reality doesn't match the plan.

True safety isn't found in a completed list; it’s found in the judgment of the team holding the pen. 🧠✨

Let’s stop teaching "how to finish" and start teaching the "why" behind every step.

Always remember: The checklist is the prompt; your judgement is the plan.

Address

PO Box 426
Albany Creek, QLD
4035

Opening Hours

Monday	8:45am - 4:30pm
Tuesday	8:45am - 4:30pm
Wednesday	8:45am - 4:30pm
Thursday	8:45am - 4:30pm
Friday	8:45am - 4:30pm

Website

http://www.hcts.com.au/

Alerts

Be the first to know and let us send you an email when HealthCare Training Service posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.