27/06/2024
On June 25, 2024, we organized a tailored training course for our volunteers. The course titled "Why Volunteer Work is Important" highlighted the significance of volunteers in the community and within organizations. Volunteers are not only the core force providing help and support, but they also play a crucial role in fostering community cohesion and enhancing organizational service capabilities. Their participation enables us to better meet the needs of the elderly, ensuring they live in a safe, respectful, and caring environment.
In the process of serving others, volunteers also benefit by building their self-confidence and expanding their networks. Volunteering allows them to give back to society while increasing their knowledge and skills. Through volunteer service, volunteers can cultivate empathy and a sense of responsibility, improve their communication and problem-solving abilities, all of which positively impact their personal development and career.
During the course, we explained the current Australian government's "Code of Conduct for Aged Care," helping our organization's volunteers understand their work and the guidelines they must follow. These guidelines include how to respect the rights of the elderly, how to provide services safely and competently, and how to ensure integrity and transparency in the service process. This not only protects the rights of the elderly but also ensures the professionalism and reliability of the volunteers while providing services. By learning these guidelines, volunteers can better understand their roles and responsibilities in aged care, thereby providing higher quality services.
This training was not only an opportunity for learning but also a platform for volunteers to communicate and share experiences with each other. Through interactions and discussions, they could learn more about practical challenges and coping strategies, thereby improving the overall service level. We believe that with the addition of this knowledge and these skills, volunteers will be able to provide the best support for our elderly with more confidence and efficiency.
