Newcastle Social Workers

29/10/2026

Newcastle Social Workers now offers in-home aged care social work across Newcastle and the Hunter, delivered by Sylvia Muller.

The service provides professional assessment, guidance and advocacy for older people facing family conflict, financial hardship, housing concerns or decisions about their future care.

Sylvia takes time to understand each person’s circumstances, explains their options clearly and advocates for their wishes.

Support at Home services are arranged with the individual's provider, with Sylvia working alongside their existing care partner. Private support is also available.

22/10/2026

Before you sign an NDIS service agreement, check more than the hourly rate. 📝

What support will you receive? Are there extra charges? What happens if you cancel or want to change providers?

Our latest blog covers the details to look for and the questions to ask, so you can decide whether the agreement suits your needs and available funding.

20/10/2026

We're hiring! Join the team at Newcastle Social Workers.

We're looking for experienced NDIS Support Coordinators, Specialist Support Coordinators and Psychosocial Recovery Coaches to join our growing team across Newcastle, the Hunter and the Central Coast.

We offer a flexible arrangement that allows you to focus on what matters most: providing quality, person-centred support to NDIS participants.

We're passionate about ethical support coordination and creating an environment where coordinators feel supported and valued.

If you're an experienced Support Coordinator looking for greater flexibility and autonomy, we'd love to hear from you!

📍 Applicants must be based in the Newcastle, Hunter or Central Coast region.

Apply through SEEK: https://au.seek.com/job/95222098

Please share this opportunity with anyone who you think might be interested.

Independent contracting with a registered NDIS provider. Support coordination and recovery coaching. Flexible hours, no KPIs, referrals available

08/10/2026

Meet Sylvia 👋

Sylvia is one of our Specialist Support Coordinators, with more than a decade of experience across mental health, disability and crisis support.

She has also worked as a Planner and Internal Review Officer with the National Disability Insurance Agency. That experience brings a useful perspective to understanding the NDIS and working through complex decisions.

Sylvia listens carefully and stays calm when things get difficult. She takes the time to understand what matters to the person she’s supporting.

Outside work, she has hiked, biked and sailed around the world, and is a published writer too!

Get to know Sylvia on our website.

25/09/2026

Where you live, who you live with and the support you receive are big decisions. It’s hard to weigh up the options when the conversation is full of acronyms.

SIL, SDA, ILO, STA and MTA all come up in discussions about NDIS home and living supports, but they mean different things. Our latest blog takes them one by one and explains what each option involves.

Whether you’re exploring options for yourself, a family member or someone you support, you can read **Understanding Your NDIS Home & Living Options** on our website.

16/09/2026

We are proud sponsors of the children's Christmas party in Newcastle for 2026.

It's a free, invitation-only event for children with disabilities, complex needs, or serious illnesses from across Newcastle, the Hunter Region, and the Central Coast.

It includes a live stage show, rides, face painting, interactive displays, food/refreshments, visits from Santa Claus, and at least three high-quality presents per child.

09/09/2026

Meet Alecia 👋

Alecia brings a rare combination of professional experience and lived understanding to her role as a Support Coordinator and Disability Advocate.

As a parent to two children with complex disability needs, Alecia knows firsthand how overwhelming systems can become, and how important it is to have the right people beside you when you’re navigating them.

Her background spans community engagement, disability advocacy and public speaking, with a strong focus on helping participants and families feel heard, understand their options and build the confidence to advocate for what they need.

For Alecia, the work always comes back to people.

“My passion is people. I believe in helping others build confidence, understanding, and the courage to advocate for themselves.”

We’re very lucky to have her as part of the Newcastle Social Workers team. 💙

02/09/2026

NDIS plans are built around a participant’s circumstances at a point in time. But those circumstances don’t always stay the same.

A change in living situation, support needs, informal supports or day-to-day circumstances can mean an existing plan no longer reflects what is actually required.

Our latest blog breaks down what can happen when a plan no longer meets a participant’s needs, what evidence may be important, and the options available to have those changes considered.

A clear overview for participants, families and anyone working alongside them.

Read the full article on the Newcastle Social Workers website.

12/08/2026

Support Coordination starts well before a provider is contacted or a referral is made.

It starts with understanding what is actually happening for the participant. What supports are already in place, where things are working, where they are not, how the plan is being used, and whether the current setup is safe, sustainable and clear.

That listening matters because good Support Coordination is not about making quick assumptions. It is about helping people understand their options, use their funding carefully, and build a support network that properly reflects their needs and goals.

Taking the time to listen is part of doing the work properly.

06/08/2026

Choice and control only means something when participants still have genuine options.

In our latest blog, Kurt reflects on Newcastle Social Workers’ submission to the Senate and the concern at the centre of it: support coordination does need stronger standards, accountability and oversight, but the order of reform matters.

If pricing remains frozen and independent, registered providers continue to be pushed out, the future system may be left choosing from whatever remains rather than the providers best placed to deliver quality, conflict-free support.

Read the blog on our website, where the full Senate submission is also available to download.