10/14/2026
π’ Important Update for Our Patients!
Please note that the IDA/Diem app you may have used in the past is no longer supported.
Donβt worry- you can still refill your prescriptions from the comfort of your cell phone! ππ
π Follow the steps below to learn how to refill your prescriptions using our new process.
Thank you for your patience as we make this transition! β€οΈ
β¨BIG NEWSβ¨
We now support texting in your prescription refills!
Looking to refill your prescription? Text it to us at (343)-429-8140!
Easy as 1-2-3!
1. Text "More Info" to the number above
2. You'll receive a text back with instructions on how to refill your prescription.
3. You'll receive a "Success" message once your prescription enters our queue!
If you're enrolled in our pick up reminders, you'll receive a text, phone call, or email when your prescription is ready for pickup.
β‘οΈNot enrolled in our pickup reminders yet? Give the store a call at 613-836-3881. All we need is your up to date phone number and an email address!
β¨Please note: To receive a successful refill message, we must have your mobile number on file at the pharmacy. The system has an authentication method that matches your mobile number to your prescription number to ensure the prescription number you're refilling belongs to you.
β‘οΈMobile number not on file? Call us to add it to your profile!