10/20/2026
A little reminder about appointments, cancellations, and kindness. 🤍
When you book an appointment with me, that time is reserved for you. I value your time, prepare for your visit, and make space to focus on your care. I simply ask for that same consideration in return.
Recently, there have been more no-shows and same-day cancellations. These appointments can be difficult to fill at short notice, leaving time unused that another patient may have needed.
I understand that illness, emergencies, and unexpected changes happen. Please contact the clinic as soon as you know you cannot attend, and familiarize yourself with my cancellation policy when booking.
I also want to make something clear:
**this policy is mine.**
The front desk is following my instructions when they explain or enforce it. They work hard to support our patients and keep the clinic running, and they deserve to be treated with kindness and respect in every conversation.
You are welcome to ask questions or share concerns respectfully. Frustration with a policy should never become mistreatment of the person communicating it.
Thank you to everyone who communicates with us, respects their appointment time, and treats our team with care. It means a great deal. 🤍
— Taylor Fleming, RMT