29/09/2026
‼️IMPORTANT BOOKING & MESSAGING UPDATE‼️
Firstly, I am incredibly grateful to be as busy as I am with Laura Ann Studios. I have so many amazing, loyal clients who return to me time and time again, and I genuinely appreciate every single booking.
However, being self-employed does not mean being available 24/7.
I am currently receiving an overwhelming number of messages across multiple platforms every single day. I am also fully booked most days and can spend up to 10 hours in the studio with clients.
I cannot be with clients all day, come home and spend my evenings answering messages and organising appointments, and then continue doing the same throughout my weekends.
So, from now on, I need everyone to please respect the following:
‼️Messages will be answered Monday–Friday ONLY‼️
If you message me on a Friday and haven’t received a response by the weekend, please do not send follow-up messages on Saturday or Sunday asking whether I have seen your message.
I probably have. 😂
It simply means I haven’t had the opportunity to respond yet.
Messages are not dealt with on a first-message-to-receive-an-immediate-response basis. I answer them when I have dedicated admin time around my appointments, and sometimes that may take a few working days.
‼️My weekends are no longer business hours‼️
Messages sent on evenings and weekends will be picked up when I am back working. Unless I have personally arranged something with you that requires contact outside of those hours, there should be no expectation of a response.
‼️I do not answer phone calls while I am with clients‼️
When I am carrying out an appointment, the client sitting in front of me has my full attention. I will not stop treatments or tattoo appointments to answer incoming business calls.
If you’re calling to arrange an appointment or ask about availability, please use the online booking system instead. My live availability is already there for you to see, and you can book your appointment yourself without needing to wait for me to respond.
Calling repeatedly will not result in a quicker response — if I’m with a client, my phone is staying unanswered. 😂
‼️Please use the online booking system‼️
I have a fully functioning online booking system specifically so that clients can view my availability and arrange their own appointments.
If you simply need to make, move or arrange an appointment that can be done through the booking system, please use it rather than messaging me to do it for you.
‼️Tattoo enquiries MUST go through the tattoo submission form‼️
If you would like to book a tattoo, you need to submit your request through the designated link. This ensures I receive all the information I need regarding your design, sizing, placement etc.
Tattoo requests sent through DMs/messages will not be booked.
This isn’t me being difficult or unapproachable. It’s me recognising that the way I have been working is no longer sustainable.
When I finish work for the day, I am finished.
I need evenings. I need weekends. I need time with my family, my dogs and my own life without feeling like I should constantly be checking my phone because another work message has appeared.
I will always do my absolute best for my clients, but part of running my business properly means having boundaries around when I am actually at work.
So please, if you’ve messaged me, trust that I will get back to you when I can. There is no need to chase me after a day or two, I will get back to you when I am able.
Business hours have boundaries now. Laura does, in fact, clock out. 😂🩷
ALL LINKS can be found on my business page - Laura Ann Studios 🩷
Thank you! I just need rest time too 🙈
