17/10/2026
✨ IMPORTANT BOOKING UPDATE – PLEASE READ ✨
To help protect out time and ensure appointments are respected, we will be introducing a new booking policy with immediate effect. 🤍
💖 DEPOSITS & BOOKINGS
A 50% non-refundable deposit will be required when booking for:
• All new clients.
• Anyone who has previously failed to attend an appointment without giving notice.
Unfortunately, there have been occasions where we have spent hours at work, away from family, preparing for and waiting for appointments, only for clients not to turn up. This is not only disappointing, but it also means another client has missed the opportunity to book that appointment, and valuable time that could have been spent with our own family is lost.
⏰ CANCELLATION POLICY
Please give at least 24 hours’ notice if you need to cancel or rearrange your appointment.
• Cancellations made with less than 24 hours’ notice may result in your deposit being retained.
• Failure to attend your appointment without notice will result in your deposit being lost.
• If you need to cancel or rearrange, please contact me as soon as possible so I can offer the appointment to another client.
I completely understand that unexpected situations can arise, and I will always appreciate communication wherever possible. ❤️
As a small business, our time is valuable too. We work hard to provide every client with the best possible service, and I hope you can understand the importance of respecting both our time and the business.
A huge thank you to all our lovely, loyal clients who continue to support us, attend their appointments and respect our time. Your support genuinely means the world to us! 🥰
This policy is simply about fairness, protecting the business and allowing us to maintain a healthy balance between work and family life.
Thank you for your understanding and continued support. 💕
Cannock Health and Wellbeing ✨