24/10/2026
There is a lot to trauma informed care, but the one statement that sums it up for me is the shift from asking ‘What is wrong with you?’ To ‘What has happened to you?’ The willingness to listen to someone’s story with unconditional positive regard and to work with them to find understanding and meaning is so important. There is a place for diagnosis, of course, but diagnosis without understanding is rarely valuable and can do a great deal of harm.
The first step to being trauma-informed is a willingness to recognise its importance; then you can start the journey of really learning about trauma - a journey that will be ongoing and only deepen with experience.
What has been your experience of either asking for help for trauma, or giving trauma-informed care? What has helped? What hasn’t been helpful? How would you sum up what it means for care to be trauma informed? I’d love to hear your thoughts as I continue my own journey learning about this important area in