05/10/2026
π **September at Chorlton Family Practice β a month in numbers**
September was another incredibly busy month for our team, supporting a practice population of **22,645 patients**.
βοΈ **8,772 incoming calls**
π **708 callbacks requested**, with **665 successfully completed**
β±οΈ Average call queue time: **4 minutes 38 seconds**
Across the month, our clinical and administrative teams recorded **10,023 patient contacts**, including:
π©ββοΈ **4,112 face-to-face appointments**
π± **1,080 online consultations**
βοΈ **1,236 telephone appointments**
π **123 home visits**
π₯ **593 patient referrals**
Our Pharmacy Team also had **3,236 patient contacts** and the practice issued **6,795 prescriptions**.
Behind the scenes, our team processed an incredible **5,149 documents** during September too.
Unfortunately, **259 appointments were missed (DNAs)**. Every missed appointment is a slot that could have been offered to another patient, so please remember to cancel if you can no longer attend.
These figures give just a snapshot of the work taking place every day across Chorlton Family Practice. Thank you to our patients for working with us, and to our whole practice team for everything they do. π