Brookside Surgery

01/11/2026

EXCITEMENT IS BUILDING AT BROOKSIDE DISPENSARY

After much planning and preparation, we will get our new dispensary system installed TOMORROW. Titan PMR is increasingly used in both dispensing doctors and pharmacies and is at the forefront of innovation in medicines management.

During the installation there will be times when we will not be able to process medications requests or handover medications. Unless necessary we would very much appreciate patients avoiding visiting the dispensary tomorrow to allow staff to concentrate on getting to grips with the new system.

26/10/2026

One week to go! If you have medication to collect please can you try and pick it up this week to help clear our prescription drawers to help make the system changeover easier. Thank you for your continued support

02/10/2026

Following the announcement of our new dispensary system go live date, we would like to ask if patients, where possible, could avoid ordering/collection the week of 2nd-6th November to help with a smooth integration. We will still remain open and available if necessary but be mindful there may be delays and please (as always) be kind and polite with our staff as they learn - they are trying their best!

If you are due to collect your medication 2nd-6th November we would kindly ask if possible for you to collect earlier (26th - 30th October). Please remember this means you will also need to ORDER EARLIER than usual (19th-22nd October) as we will still require 5 working days turnaround to get medication ordered from suppliers and processed through dispensary. Many thanks for your cooperation and patience whilst things are changing.

25/09/2026

EXCITEMENT IS BUILDING AT BROOKSIDE DISPENSARY.

After lots of work behind the scenes we are thrilled to share the new dispensing software prospective go live date is Monday 2nd November!

Titan PMR is increasingly used in both dispensing doctors and pharmacies and is at the forefront of innovation in medicines management.

During the installation there will be times when we will not be able to process medications requests or handover medications. Unless necessary, we would very much appreciate patients avoiding ordering or collecting medication during the week of 2nd-6th November to allow staff to concentrate on getting to grips with the new system.

31/07/2026

CHANGES IN DISPENSARY COMING SOON!

The practice is introducing a new process within our dispensary. This is a significant investment by the GP Partners and is not funded by the NHS. It will bring both new software and hardware and improvements for both our staff and patients.

The new software is in the process of being set up. We will update you with a go live date as soon as we have it confirmed. On the go live date there may be times when we will not be able to hand out or process prescription requests as we will not have access to patient records. If you could avoid calling into the dispensary on this day if possible, then that would be very much appreciated.

We will continue to have training over the next couple of weeks and although staff will be working extra, there may be times when there will be fewer staff than normal and we ask for your patience.

May we remind patients that we ask for a minimum of 5 WORKING DAYS from request before collection and during this changeover it will be essential that this.

08/07/2026

The Surgery will be CLOSED Wednesday 15th July (1pm - 5pm) for Staff Training.
We will reopen again as normal the same day at 5pm.
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If your problem is urgent and cannot wait the phone lines are covered by on call services. ⠀⠀⠀⠀
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Please can patients also remember to plan their medication collections accordingly this week so they don’t run out of their prescriptions.
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We apologise for the inconvenience caused and thank you in advance for your understanding. Our aim at Brookside is to always keep moving forwards whilst
striving to maintain a high quality service and training helps make that possible. 😊️

22/06/2026

With the weather set to warm up again it's very important to note the dangers of open water swimming. Don't forget this is not just the sea! 84% of open water child drownings happen inland, in places such as rivers, lakes and canals (National Child Mortality Database (NCMD) 2024 and 2025’)

Together with , we’re helping raise awareness of vital water safety and lifesaving skills for children and young people. Learn more and download your free resources: www.rlss.org.uk/drowning-prevention-week

19/06/2026

This week marks Loneliness Awareness Week, a national campaign designed to break down the stigma around loneliness and encourage open, supportive conversations.

Tips of dealing with loneliness include:
- Going for a walk with a friend or family member to enjoy some fresh air and a chat (don't forget we organise a weekly walk, open to all ages. Every Tuesday at 12.30pm from Stretton Village Green. This is a great opportunity to make friends!)
- Inviting someone for a drink or coffee, it could be just what you both need to catch up and feel more connected.
- Looking into affordable local events in your area and trying something new, whether it’s a workshop or a community gathering.
- Joining a class or sports team, exercising or learning something new with others is a great way to connect.

https://www.nhs.uk/every-mind-matters/lifes-challenges/loneliness/

03/06/2026

The Surgery will be CLOSED Wednesday 10th June (1pm - 5pm) for Staff Training.
We will reopen again as normal the same day at 5pm.
⠀⠀⠀⠀⠀⠀⠀⠀⠀
If your problem is urgent and cannot wait the phone lines are covered by on call services. ⠀⠀⠀⠀
⠀⠀⠀⠀⠀
Please can patients also remember to plan their medication collections accordingly this week so they don’t run out of their prescriptions.
⠀⠀⠀⠀⠀⠀⠀⠀⠀
We apologise for the inconvenience caused and thank you in advance for your understanding. Our aim at Brookside is to always keep moving forwards whilst
striving to maintain a high quality service and training helps make that possible. 😊️

01/06/2026

BROOKSIDE PATIENT GROUP SURVEY

Our patient group have put together a short survey to collate your views on services offered by our GP surgery.

Please take a little time to complete this survey on the link below to ensure your views are heard. The Patient Group will publish the results and give feedback on any service developments.

https://www.surveymonkey.com/r/BWCG5NH?fbclid=IwY2xjawSKNOFleHRuA2FlbQIxMQBicmlkETBZcXBVS3BsTGQ1eURzY1hoc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHrFYLUpTHUIYBx5-ldyaJO8IehYCM3L1UF0TUingK52L0uYLTCIpk632Z81D_aem_hx_3XxnASAtbYfs7CGfpQQ

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