22/10/2026
Dear Customers,
Due to an IT outage which you may have seen on the News, locating prescriptions is taking significantly longer than usual.
If at all possible, please return for your prescription.
If urgent, please bear with us whilst we locate your prescription. Thank you for your patience and apologies for any inconvenience caused.
This should not affect acute prescriptions where you have seen the GP today.
THIS IS AN ONGOING ISSUE.
Can we remind customers that we are trying our best to work around this issue under immense pressure, and it is not the fault of the staff in the store. Thank you.