04/09/2026
New Deposit Policy:
A little heads-up 💖
I really didn’t want to be that person… but after a few too many no-shows, I’m going to be introducing a deposit policy for all appointments from now on.
I totally understand that life happens, but when someone doesn’t turn up, that’s time I can’t get back (and someone else could’ve had that slot!).
So, a small deposit will now be needed to secure your booking. It just helps keep things fair and keeps me from talking to myself in an empty clinic room 😂
Here’s how it will work:
A £10 deposit will be required for all appointments.
If your appointment costs less than £10 the appointment will need to be paid in full at the time of booking.
Any missed or cancelled appointments, the deposit will be lost.
If you need to reschedule, I need to be notified at least 48 hours before your appointment time for your deposit to be transferred to your new appointment.
If you need to reschedule within 48 hours but are able to move your appointment to another available time on the same day, the deposit will not be lost (this is subject to availability on the day and I will always do my best to accommodate).
Any appointment rescheduled to another day within 48 hours, or missed or cancelled altogether, will result in the deposit being lost.
Deposits are non refundable.
All appointments for pre-paid courses will be subject to this deposit policy.
If a course appointment is missed, cancelled or rescheduled with less than 48 hours notice, £10 will be deducted from the course amount already paid. The £10 will then need to be paid again before the course can be completed.
This policy will apply to ALL clients to ensure fairness and consistency for everyone.
Thanks so much for understanding and for always supporting my little business—you’re the best! 🤍
