Home Counties Carers

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Home Counties Carers Home Counties Carers provide personalised home care, including live-in care, in Surrey. We can also lend a hand with your Chores & Challenges.

Welcome to the Home Counties Carers page. Based in Surrey, we are a family run Home Care business that is committed to providing people with friendly, reliable & trustworthy personal home care. The villages and towns we provide our services in and areas we cover include - Guildford, Merrow, Burpham, East & West Clandon, East & West Horsley, Effingham, Bookham, Send, Ripley, Woking, Pyrford, Byfleet and West Byfleet. Home and Domiciliary Care -
Our team at Home Counties Carers give people the choice to live safely, happily and most importantly, confidently in their own homes for as long as they like. Every day our carers go into people's homes and assist them to live independently, supporting them to make their own decisions and live life as they wish. Our professional team of carers provide home and domiciliary care services that include:
Personal Care:
Bathing and washing
Toileting and incontinence care
Oral hygiene

Companionship and Personal Assistance:
Medication reminders
Mobility and hoisting
Meal preparation
Feeding
Conversation and companionship
Light housekeeping
Errand services
Shopping
Transportation
Laundry
Recreational activities
Grooming and dressing assistance/guidance
Assisting with mail

Specialist strengths
Dementia Care
Parkinsons Care
Post operative support
Respite
Sleeping and waking nights
24 hour care packages
Live in care

Elderly Care -
Asking for elderly care at home can be one of the biggest decisions you ever have to make, whether you can no longer manage on your own, would enjoy some company or you need help caring for a loved one. With our help and support you will be able to continue to live happily and confidently in your own home for as long as you want to and it is safe to do so. Much of our work for our elderly clients goes on behind the scenes and involves the co ordination and management of all the partners involved in their Care. On a weekly basis we can work and liaise with:
Family members
GP's
District Nurses
Pharmacists
Physio Therapists
Chiropodist
Dentist
Optometrist
Service funders
Social & case workers
Hairdressers
Maintenance workers

This joined up and coordinated approach provides a complete solution and is invaluable to family members and friends that can't be with their loved ones but who want to know that they are safe and well. Dementia Care -
Over 60% of the people we help and support have dementia. Our dementia care team are very aware of the impact that dementia has on those who have the disease and the loved ones, family and friends that surround them. With thoughtful management and informed insight it is very possible to reduce the anxiety and stress of those with dementia. This can make a positive difference to how they live their lives and how it affects those around them. Live in care -
If you are looking for exceptional quality live in care in in Surrey, in the Guildford, Woking and Leatherhead areas, we can provide a tailor made live-in care solution that meets your needs, whilst remaining in the comfort and familiarity of your own home. Whether you are thinking about short term respite following a stay in hospital, or help on a long term basis due to general ill health, disability or lack of mobility we will listen to what you would like and then help you to achieve it. A member of the Home Counties Carers team will meet with you to provide a no obligation initial assessment at your home or in hospital. Once we understand your needs and preferences we can agree what level of support is required and then select the best carer from our team to who best meets these. As with all our carers we only recruit those that are:
Friendly
Reliable
Trustworthy
Competent

If you have any questions about our live in care services in Surrey, or would like to arrange an assessment please call 01483 224 985. Personal Home Care -
We feel strongly that our clients are supported with their personal home care needs to enable them to take the lead role whilst our carers are there as a reassuring presence. We feel that supporting rather than doing where possible promotes their independence and dignity. Our carers will be on hand to assist and support with:
Bathing
Showering
Washing
Toileting
Oral hygiene
Continence care
Catheter management
Grooming
Shaving
Application of creams

Post operative care and Convalescence -
Recovering from an operation and can be a slow and frustrating process. It is quite common for people to try to return to a normal active life only to aggravate the healing process and prolong the period of post operative care and convalescence. Putting a support package in place pre-operatively can aid a smooth and full recovery. In addition to the normal tasks our Carers perform on a daily basis they can be trained and taught to deal with specific needs post op, for example:
Helping with exercises
Managing equipment
Assistance with medication

Equally they can do the more day to day tasks that might get overlooked, for example:
Preparing meals for the family
Running errands
Collecting the children from school
Washing and ironing

Respite Care -
Respite care in the form of highly professional home care on a temporary, short-term basis, is a very important part of the personal home care equation. Respite care allows those who are caring for family members or relatives in their home to take a valuable break from their caring duties - this is often of considerable benefit to the health and well-being of the caregiver. At Home Counties Carers we take great pride in providing respite caregivers who can blend seamlessly into the caring routine of the home, quickly getting to know the care receiver and taking over the routine of the permanent carer. Home Counties Carers can provide professional carers from 1 hour a day right through to longer periods such as 1 or 2 weeks at a time. As with all our care packages we will undertake an initial care package assessment to get a fuller understanding of what the situation is and to listen to what the client would like from their support package. Commonly carers like to take a few hours a week to get out of the house, meet friends, attend appointments, do some shopping, getting their hair done and generally take a well earned break. It helps enormously knowing that whilst they are out there is a friendly, reliable, trustworthy and caring person looking after their loved one, keeping them safe and comfortable in surroundings that they know. Our services are nothing new; it’s the personalised way we deliver them that makes us different. We provide continuity of carers so the client is always visited by a friendly carer who they know, like and trust. All new carers are introduced and spend some time with their clients before they carry out their first home care visit. All our carers are trained and vetted to the highest standards.

Our new Managing Director, Becs Page, recently shared this post on LinkedIn, reflecting on her long-standing connection ...
05/11/2026

Our new Managing Director, Becs Page, recently shared this post on LinkedIn, reflecting on her long-standing connection with Richie Ellmer, his retirement and her new role at Home Counties Carers.

It's a lovely personal insight into this important moment for HCC and what lies ahead.

Here it is in full 👇

When I started working in Surrey in 2009, I could hardly have imagined that someone I would meet at my first Surrey Care Association meeting would one day become the person whose shoes I would step into.
That person was Richie Ellmer. Now, as Richie retires and I take over as Managing Director of Home Counties Carers, I am honoured to mark a connection that has spanned so much of my working life in Surrey.

A change of leadership is a significant moment for any care business. For me, this one also has a personal dimension. Taking over from a professional friend that you have known for many years brings an added sense of responsibility, but also an opportunity to celebrate the person handing over.

Our first meeting is also a reminder of the value of organisations such as Surrey Care Association. For those new leaders, they create opportunities for people across the sector to meet, exchange experiences and build relationships. Some of those connections last far beyond the meeting itself. Ours certainly has.

Home Counties Carers provides home care and live-in care in Surrey, supporting people to continue living in their own homes. Its emphasis on looking after staff so that they can look after clients is a principle I am pleased to carry forward in this role.

In care, leadership carries a very human responsibility. Decisions made within a business affect the people receiving support, their families and the colleagues delivering that care each day. Stepping into this position means keeping those people at the centre of what we do whilst taking the business in new and exciting directions.

For this moment, though, the focus deserves to be on Richie. Retirement is an opportunity to pause, take stock and enjoy the next chapter after the responsibilities of working life. I am delighted to have the chance to wish him well, both as his successor and as a longstanding friend.

Richie, thank you for the friendship we have maintained since that first Surrey Care Association meeting. It is a privilege to follow you as Managing Director of Home Counties Carers, and the team and I wish you a very happy and fulfilling retirement.

Home Counties Carers on LinkedIn 👇
https://www.linkedin.com/company/home-counties-carers/

Dementia Awareness Event tomorrow at the Cobham Community Hub 👇Surrey County Council Surrey Downs Health and Care Walton...
05/11/2026

Dementia Awareness Event tomorrow at the Cobham Community Hub 👇
Surrey County Council Surrey Downs Health and Care Walton Charity

Dementia Awareness Event in Cobham💜

Residents are invited to attend a free Dementia Awareness Event to learn more about dementia and discover how local communities can better support those living with the condition.

📅 Thursday 5 November 2026
⏰ 11.00am to 1.00pm
📍 Cobham Community Hub

✅ Free to attend
✅ No need to register

We wanted to share this lifesaving activity that is taking part in the heart of our community ❤️ When a heart stops the ...
05/11/2026

We wanted to share this lifesaving activity that is taking part in the heart of our community ❤️

When a heart stops the clock starts.
What happens next could be in your hands.
Would you know what to do in an emergency?

Central Surrey Community First Responders are holding a Free Heart Start Training session, on Sunday 15th November, at Ripley Village Hall. Learn lifesaving skills including CPR and using a defibrillator.

With our latest 5-star client review, we've reached an impressive milestone! Home Counties Carers has now received 50 re...
30/10/2026

With our latest 5-star client review, we've reached an impressive milestone! Home Counties Carers has now received 50 reviews on homecare.co.uk, the leading home care review website ⭐⭐⭐⭐⭐

Well done, TEAM! A fantastic achievement and a true reflection of the care, commitment and hard work that goes into what we do every day 👏👏👏

And a huge thank you to our clients and their families for taking the time to share their experiences with us. Your feedback means so much. It not only gives our team a real boost, but also helps other families who may be looking for care make an informed decision.

We're very grateful that you've taken the time to share your thoughts and put your trust in us 🥰

Here is our latest review, which is from the son of a client 👇

𝘛𝘩𝘦 𝘵𝘦𝘢𝘮 𝘢𝘵 𝘏𝘊𝘊 𝘩𝘢𝘷𝘦 𝘤𝘰𝘯𝘴𝘪𝘴𝘵𝘦𝘯𝘵𝘭𝘺 𝘨𝘰𝘯𝘦 𝘢𝘣𝘰𝘷𝘦 𝘢𝘯𝘥 𝘣𝘦𝘺𝘰𝘯𝘥 𝘸𝘩𝘪𝘭𝘦 𝘭𝘰𝘰𝘬𝘪𝘯𝘨 𝘢𝘧𝘵𝘦𝘳 𝘮𝘺 𝘧𝘢𝘵𝘩𝘦𝘳, 𝘧𝘳𝘰𝘮 𝘤𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘯𝘨 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵𝘴 𝘸𝘪𝘵𝘩 𝘵𝘩𝘦 𝘭𝘰𝘤𝘢𝘭 𝘎𝘗 𝘢𝘯𝘥 𝘵𝘢𝘬𝘪𝘯𝘨 𝘩𝘪𝘮 𝘵𝘰 𝘵𝘩𝘦𝘮, 𝘵𝘰 𝘥𝘰𝘪𝘯𝘨 𝘩𝘪𝘴 𝘴𝘩𝘰𝘱𝘱𝘪𝘯𝘨 𝘧𝘰𝘳 𝘩𝘪𝘮 𝘢𝘯𝘥 𝘮𝘢𝘬𝘪𝘯𝘨 𝘴𝘶𝘳𝘦 𝘯𝘰𝘵𝘩𝘪𝘯𝘨 𝘪𝘴 𝘨𝘰𝘪𝘯𝘨 𝘰𝘶𝘵 𝘰𝘧 𝘥𝘢𝘵𝘦 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘳𝘪𝘥𝘨𝘦.

𝘏𝘦 𝘢𝘭𝘸𝘢𝘺𝘴 𝘴𝘦𝘦𝘮𝘴 𝘩𝘢𝘱𝘱𝘪𝘦𝘳 𝘸𝘩𝘦𝘯 𝘵𝘩𝘦𝘺 𝘩𝘢𝘷𝘦 𝘣𝘦𝘦𝘯 𝘵𝘰 𝘴𝘦𝘦 𝘩𝘪𝘮 𝘢𝘯𝘥 𝘵𝘩𝘦𝘪𝘳 𝘤𝘢𝘳𝘦 𝘩𝘢𝘴 𝘦𝘯𝘢𝘣𝘭𝘦𝘥 𝘩𝘪𝘮 𝘵𝘰 𝘴𝘵𝘢𝘺 𝘪𝘯 𝘩𝘪𝘴 𝘩𝘰𝘶𝘴𝘦.

𝘐 𝘩𝘦𝘢𝘳𝘵𝘪𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥 𝘵𝘩𝘦𝘮.

You can read all 50 glowing reviews in all their glory here 👇
https://www.homecare.co.uk/homecare/agency.cfm/id/65432198235

30/10/2026

Looking for support, friendship and understanding?🤝

Local dementia-friendly groups provide safe, welcoming spaces where people can meet others, enjoy activities and build meaningful connections.

Find support in your community today on Connect to Support Surrey👇
https://orlo.uk/LJlN2

30/10/2026

Wet, windy and stormy weather has affected much of the UK over the last week and has seen a lot of leaves fall from the trees 🍂

These leaves can create dangerous walking conditions by hiding broken pavements, covering tree roots, and masking dropped curbs. Stay safe this autumn by wearing sturdy shoes or boots and, if possible, raking leaves from your pathways.

Discover more on how you can stay steady on your feet on our website: https://bit.ly/4sqEcze

A belated Happy Birthday to Ros 🎂💐🥳!
29/10/2026

A belated Happy Birthday to Ros 🎂💐🥳!

27/10/2026

📢 Our new The state of the adult social care sector and workforce in England 2026 report is now available.

It provides a comprehensive picture of the sector, with insights into workforce trends, recruitment, retention, pay, skills, workforce demographics, international recruitment and future demand.

Explore the evidence to understand key challenges, opportunities and make informed decisions based on robust workforce intelligence.

Read the report 👉 https://bit.ly/4yc6rTE

It has been a real pleasure to have supported Truly Giving as our in-house Christmas campaign since 2022 🎅🎁Well done to ...
27/10/2026

It has been a real pleasure to have supported Truly Giving as our in-house Christmas campaign since 2022 🎅🎁

Well done to all involved in this wonderful initiative 👏👏👏👇

A new support package from Home Counties Carers 👇
27/10/2026

A new support package from Home Counties Carers 👇

Coming home after a hospital stay or rehab can be a big step - particularly when you or a loved one needs some extra support.

Making sure the home is ready and that care is in place from the moment you are discharged can make that transition much easier.

That's why Home Counties Carers has introduced our 7-day Hospital Discharge Support package, designed to help make the return home as smooth and comfortable as possible.

Before discharge, we can help prepare the home by:

🏠 Getting the house ready and comfortable
🔥 Putting the heating on
🧹 Tidying and making sure everything is in place
🛒 Arranging a basic food shop based on your individual needs
🥛 Restocking the fridge
🚗 Collecting you from hospital, or meeting you at home if hospital transport is arranged

Once you're home, our professional care team will provide three care visits a day for seven days, giving you and your family reassurance and support while you settle back into your normal surroundings.

The package is £950 for the full seven days.

It's a straightforward, fixed-price package designed to bridge the gap between hospital and home – and give families peace of mind during those important first few days.

📞 Call Home Counties Carers on 01483 224985 to find out more.

Address

5-7 Webb House
Woking
GU236ER

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm
Friday 8am - 6pm
Saturday 8am - 6pm
Sunday 8am - 6pm

Telephone

+441483224985

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