Healthcare Matters

14/10/2026

Improving access inside the home with a tailored ramping solution.

We’ve recently installed a Stepless by Guldmann Excellent Ramp Kit at a local property, creating a more accessible route through a sliding doorway where the raised door track presented an access challenge.

The modular sections allowed us to configure the ramp around the existing doorway and flooring, making better use of the available space.

Not every access challenge is outside the home. Sometimes, the solution is about making everyday routes indoors easier to navigate.

If you’re looking at ways to improve access within a property, our team can help explore the options available.

📞 01978 269901

📧 [email protected]

05/10/2026

Two upgrades in one installation.

After an incredible 27 years, this customer’s existing stairlift was ready to be replaced. We fitted a Bruno Elan straight stairlift, giving them a new, reliable solution for accessing their stairs.

There was an upgrade for us too. Bruno recently updated the Elan model, making this our first installation of the new version.

A new stairlift for the customer, and a new generation of the Elan for us.

30/09/2026

Taking the hassle out of stairlift installation.

When a stairlift is needed, the installation can involve more than simply fitting the lift.

For this Bespoke Stairlifts Infinity Curved Stairlift, we arranged the additional work around the installation so the client didn’t have to coordinate everything themselves.

This included:
• Arranging for a plumber to remove the existing radiator, safely isolate the gas supply, and repair the wall
• Arranging for an electrician to move the fused spur
• Coordinating the work so everything was ready for the stairlift installation

Once the additional work was complete, our team could proceed with installing the stairlift.

Rather than leaving the client to organise multiple trades and appointments, we coordinated the whole process.

One stairlift, one point of contact, and one less thing for the client to worry about.

16/09/2026

⭐️⭐️⭐️⭐️⭐️

A great review for Alex following a joint seating visit with Ian Watts, Senior Occupational Therapist.

We’re really pleased to hear that Alex’s knowledge and hands-on approach made a difference when working through some complex postural needs.

Thank you, Ian, for the kind feedback! 👏

15/09/2026

📢 We’re hiring!

We’re looking for a Customer Service Advisor to join our Sales & Service team at Healthcare Matters in Llay, Wrexham.

This is a varied, people-focused role covering customer enquiries, sales support, equipment hire and servicing. You’ll be working closely with customers, engineers and colleagues across the business to keep things moving and make sure customers receive the support they need.

📍 Llay, Wrexham
🕣 Monday–Friday, 8.30am–5.00pm
💷 £28,500–£30,500 per year
✓ Permanent, full-time
✓ No weekends

We’re looking for someone who is friendly, organised, confident on the phone and enjoys helping people. Previous customer service, sales support or administration experience would be beneficial.

Interested? Apply through Indeed or get in touch to find out more.

This link will take you to a page that’s not on LinkedIn

07/09/2026

“We just need a ramp.”

It sounds simple. But choosing the right ramp solution can involve much more than measuring the height of a step.

Things such as gradient, available space, access routes, turning areas, surfaces and how the ramp will actually be used all need to be considered.

That's why assessment is so important.

A ramp needs to be safe, practical and appropriate for the individual and their environment.

If you're looking for improved wheelchair or mobility access at home, our team can carry out an assessment and help identify an appropriate solution.

📞 01978 269901
📧 [email protected]

02/09/2026

Behind every installation is a team making sure everything comes together just as it should.

A big thank you to our engineering team for another great stairlift installation. From getting everything positioned just right to making sure the finished result works well within the space, there’s a lot that goes into every job.

Great work, as always! 👏

31/08/2026

Supporting independence at home 💙

We recently installed a Ropox A/S Corporate Toilet Lifter in the home of a young man living with muscular dystrophy.

For someone with reduced muscle strength, everyday tasks can require much more effort than we often realise. Being able to use the toilet safely and with greater independence can make a real difference to someone's day-to-day life.

The Ropox Toilet Lifter provides electrically powered height adjustment, helping to support a controlled sit-to-stand movement while reducing the physical effort required.

He had previously used this type of toilet lifter at a Neuromuscular Centre, so having the same familiar solution installed at home means he can now benefit from it in his everyday environment too.

A big thank you to Mike and Ryan for their work on this installation. 👏

It’s not simply about the equipment itself. It’s about what that equipment can make possible.

In this case, it means greater independence and confidence with an everyday task, in the comfort of his own home.

27/08/2026

Helping you move around your home with confidence. ❤️

Here’s one of our recent Bespoke Infinity Curved Stairlift installations.

Custom-built to follow the shape of the staircase, the Infinity provides a smooth and comfortable way to move between floors.

With a comfortable seat, easy-to-use controls, soft start-and-stop technology and a sleek, compact rail, it’s designed to fit naturally into the home.

And we think this one looks fantastic! 👏

A stairlift can be a simple way to make everyday life at home easier, helping you continue to use all the spaces you love.

If you’re thinking about a stairlift for yourself or a family member, we offer free, no-pressure, no-obligation surveys.

26/08/2026

A little look at one of our recent ramp installations. 👇

This ramp was installed at warden-monitored accommodation, helping to create a safer, more practical route into and out of the building for residents and visitors who may find steps difficult to manage.

In accommodation like this, accessible entry isn’t just about getting from A to B. It can make a real difference to day-to-day independence, confidence and being able to come and go more easily.

Our team worked with the existing entrance and surrounding space to install a ramp solution that provides a practical alternative to the steps.

And while we’re proud of the finished installation, what matters most is how it works for the people using it.

If you’re considering improved access, we can help you explore the options.

📞 Get in touch with our team to discuss a ramp assessment.