It refers to the planning and coordination of health care services appropriate to achieve the goal of medical rehabilitation. Medical case management may include, but is not limited to, care assessment, including personal interview with the injured person, and assistance in developing, implementing and coordinating a medical care plan with health care providers, as well as the injured persons and his/her family and evaluation of treatment results. Medical case management requires the evaluation of a medical condition, developing and implementing a plan of care, coordinating medical resources, communicated health care needs to the individual, monitors an individual’s progress and promotes cost-effective care.