09/28/2026
When the opioid crisis was spiraling, people inside UnitedHealth's PBM said the obvious thing. Take OxyContin off the formulary.
It stayed on. According to internal Optum emails that surfaced in reporting on this, one manager wrote that Purdue had basically caused the opioid epidemic and covering the drug was rewarding that behavior. Another manager replied "valid point," and explained the company had looked into it, but the utilization and the rebates it collected prevented them from doing it.
That's the whole PBM business model in two emails.
People outside pharmacy usually don't realize rebates aren't a bonus. They're the price of admission. There's no brand name drug on a major formulary that isn't paying one. And a rebate is a percentage of the list price, so the PBM makes more when the price goes up and more when volume goes up. Per the reporting, Optum pushed Purdue from roughly 23% of each sale to about 60%. Did OxyContin get cheaper? No. A bigger rebate needs a bigger list price to pay for it.
Optum wasn't alone. A Barron's investigation found CVS Caremark, Optum Rx and Express Scripts together collected more than $400 million in rebates and fees from Purdue in a single 12-month stretch ending in late 2017. Caremark's deal reportedly doubled the rebate for plans that allowed four or more OxyContin pills a day instead of two. Express Scripts gave Purdue favorable formulary placement in exchange for a 40% rebate. Higher dose, bigger check.
Two Republicans and two Democrats in Congress sent a letter asking the Justice Department to investigate the PBMs' role in the opioid crisis.
This also answers a question I get constantly. Why does America pay the highest brand name drug prices in the world when our generics are some of the cheapest? Generics, about 90% of what gets filled, mostly compete on price. Brand drugs have to pay a middleman for access, and that payment gets baked into the price before the drug ever reaches you. The rebate system was sold as a way to lower costs. It raises them, and the people running it know that.
We don't take rebates. Nobody pays us for placement, and we don't make more when a price goes up. Cost of the drug plus a flat fee.
forestparkpharmacy.com, check the price checker, transfer today to save.
See ya.