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M2 Technology Solutions Tailored IT Solutions to meet your business's unique needs, goals, and expectations.

10/23/2026

Stephen, IT Consultant from at M2 Technology, shares how to handle an urgent request when you can’t drop everything immediately.

The answer isn’t to make someone feel like their problem doesn’t matter, but It’s to know their business well enough to have a real conversation about it.

If you’re familiar with their workload you can say “I know this is a problem and I also know you’ve got three other reports due this afternoon. Can you jump over to those while I free up?”

Most of the time people say yes.

Knowing your customer’s business isn’t just good service, but it’s how you solve two problems at once.

Full episode is linked below!

https://youtu.be/zP47Etn9_t4

10/22/2026

Stephen, over at M2 Technology, explains how to turn a frustrated customer into a satisfied one.

First step is to let them vent.

Most people just want to be heard, so don’t try to fix it before you’ve listened and whatever you do, don’t tell them to relax.

The second step is to actually listen, you’d be surprised how often that alone changes the temperature of the conversation.

Lastly, step three is to follow up with a plan.

What are we doing about it now and what are we doing differently next time? That’s where trust gets built.

Full episode is on our YouTube, link is down below!

https://youtu.be/zP47Etn9_t4

10/21/2026

Stephen, IT Support Technician at M2 Technology, has some unconventional advice for anyone just starting out in IT.

Number one thing you should do is get a part-time job at a restaurant.

Not for the money, but for the repetition of talking to hundreds of people and learning how to be relatable under pressure.

Technical skills can only get you so far and who wants to talk to the guy that hides in the back room and is only good with computers?

It doesn't matter how good you are at the work, you can't skip personality day.

Full episode is linked down below!

https://youtu.be/zP47Etn9_t4

At M2 Technology, we are celebrating one of our own! 🎉 Tim is celebrating 1 year today! 👏 Thanks Tim for showing up, g...
10/20/2026

At M2 Technology, we are celebrating one of our own! 🎉

Tim is celebrating 1 year today! 👏

Thanks Tim for showing up, giving your best, and making this team stronger!

Some people just make the job better — Michael is one of them 🙌 Celebrating 1 year at M2 Technology today! Thanks for ...
10/20/2026

Some people just make the job better — Michael is one of them 🙌

Celebrating 1 year at M2 Technology today!

Thanks for the hard work and the positive energy you bring to this team every day.

10/13/2026

M2 had the wonderful opportunity of participating in the annual Green Bay Community Mobile Pack hosted by a non-profit organization that goes by, Feed My Starving Children.

Here is a clip of us busy at work!

No one called in sick, or made excuses, but everyone did show up!

That's the M2 way!

M2 Technology showed up to volunteer with Feed My Starving Children and walked out having helped pack 77,760 meals. That...
10/13/2026

M2 Technology showed up to volunteer with Feed My Starving Children and walked out having helped pack 77,760 meals.

That’s enough to give 213 kids a daily meal for a full year.

The whole event across all volunteers? 422,064 meals total.

A few highlights from the night:

Tim packed rice on his birthday, he had no cake and no complaints!

Kristee and Steven took on the role of measuring ingredients and filling bags, and Brandon was fetching anything and everything as his role was the runner!

This was such a productive event and great cause to support!

If you haven't heard already, two days ago individuals with the ASOS app got a ransom note in turn to a sale notificatio...
10/08/2026

If you haven't heard already, two days ago individuals with the ASOS app got a ransom note in turn to a sale notification that morning.

Regardless of not knowing yet if the hackers actually have the data, it doesn't matter.

ASOS is all over the news and customer trust is already gone.

What would it mean for your business if your customers woke up to that?

It doesn't always come through your front door. Sometimes it's a third-party platform you're connected to, an access point you forgot about, a gap you didn't know existed.

At M2, we help businesses find those gaps before someone else does because the cost of a breach isn't just technical, it's the trust you've spent years building.

10/04/2026

The cloud may not always be the answer.

Tony Reale of Creative Edge Productions gets candid about why on IT Unplugged.

When you're sitting on 30-40 terabytes of raw footage, cloud storage gets expensive fast.

So his team gets strategic: physical backup for the heavy stuff, cloud for the smaller files that change most often.

The right backup setup depends on what you actually need, not what sounds most modern.

That's true for video production and it's just as true for your business.

For more tips and knowledge, the link to the full episode is down below!👇

https://youtu.be/bCDXO78gs0o

10/02/2026

One wrong click and it can get worse.

Tony Reale of Creative Edge Productions shares what happened after someone fell for a fake login page.

The attacker got into the email account, blasted the same phishing link to every contact, then wiped the sent folder so the victim had no idea how far it spread.

This is exactly why having the right protections in place before something happens matters.

The right IT partner can catch threats early, respond fast, and help you understand what actually occurred.

More details on our full episode, link down below! 👇

https://youtu.be/bCDXO78gs0o

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2701 Executive Drive
Green Bay, WI
54304

Telephone

(920) 569-8820

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