Patient Connect

07/29/2026

Great review from DVaughn... "Mrs. Jessica was a huge help making sure I got all of the information in being thorough with reaching back with me regarding My info the whole company is amazing at what they do very professional , and I am very grateful to have them in my corner"

"Mrs. Jessica was a huge help making sure I got all of the information in being thorough with reaching back with me regarding My info the whole company is amazing at what they do very professional , and I am very grateful to have them in my corner"

07/14/2026

Great review from linda... "I called today & Mary helped me set up an appt to see my Dr. & also asked if I wanted to be put on their waitlist. Usually I have to be the one to ask that after setting up appts in the future. Thank you, Mary!"

"I called today & Mary helped me set up an appt to see my Dr. & also asked if I wanted to be put on their waitlist. Usually I have to be the one to ask that after setting up appts in the future. Thank you, Mary!"

06/16/2026

Great review from Megan... "Priscilla was very helpful, followed through with what she said she would do and was very friendly!"

"Priscilla was very helpful, followed through with what she said she would do and was very friendly!"

06/04/2026

Great review from Nathaniel... "Janelly fielded my call, and was extraordinarily helpful. We had a stressful situation where needed to get in, she totally got it, helped us out and did it with a wonderful attitude. Very grateful."

"Janelly fielded my call, and was extraordinarily helpful. We had a stressful situation where needed to get in, she totally got it, helped us out and did it with a wonderful attitude. Very grateful."

05/09/2026

Great review from pia... "Was on the phone with Janelly and she was AMAZING! My twins were co-mingled in the system from previous doctors and she spent 30min on the phone with me working out the problem! She was sweet, patient and so clever. She is a gem!"

"Was on the phone with Janelly and she was AMAZING! My twins were co-mingled in the system from previous doctors and she spent 30min on the phone with me working out the problem! She was sweet, patient and so clever. She is a gem!"

05/05/2026

Great review from Sophia... "Amber gets 5 stars for customer service! She went over and ABOVE to help me navigate & find the information I needed. She was extremely patient and went the extra mile! Thanks so much!"

"Amber gets 5 stars for customer service! She went over and ABOVE to help me navigate & find the information I needed. She was extremely patient and went the extra mile! Thanks so much!"

03/26/2026

Silence in teams isn’t just awkward, it’s costly. When people stop speaking up, trust erodes, collaboration stalls, and good ideas never see the light of day.

The solution isn’t more surveys or open-door policies, it’s actionable feedback: listen actively, implement changes quickly, and show your team that their input shapes real outcomes.

When feedback leads to visible change, engagement rises, trust rebuilds, and teams start sharing ideas again. Leadership isn’t about collecting comments, it’s about closing the loop, responding with action, and making every voice count.

A culture that speaks is a culture that grows.

02/20/2026

Great review from Martha... "Janelly was fantastic! She quickly sorted out my insurance questions and got my appointment booked without any hassle. Really appreciated how efficient and helpful she was. Made the process so much easier. Thank you Janelly!"

"Janelly was fantastic! She quickly sorted out my insurance questions and got my appointment booked without any hassle. Really appreciated how efficient and helpful she was. Made the process so much easier. Thank you Janelly!"

01/31/2026

Great review from blanche... "I just had the most incredible care from Kelly Denice at Marin health spine institute. She recognized how anxious I feel which drew on her seasoned empathy and patient guidance. Kelly took all the time I needed to get comprehensive spine surgical information. I require serious spinal disc and compressed nerve surgery. I feel very secure from my own research and now from information gathering and ASAP appointment making— all with really helpful steps — that ALL with Kelly Denice. Thank you Kelly!"

"I just had the most incredible care from Kelly Denice at Marin health spine institute. She recognized how anxious I feel which drew on her seasoned empathy and patient guidance. Kelly took all the time I needed to get comprehensive spine surgical information. I require serious spinal disc and compr...

01/08/2026

Great review from Tyler... "Jo was very helpful and personable. I had many questions and she was patient and knowledgeable and took time to walk me through everything. She’s exactly the kind of person you need doing that job."

"Jo was very helpful and personable. I had many questions and she was patient and knowledgeable and took time to walk me through everything. She’s exactly the kind of person you need doing that job."