04/20/2023
When it comes to medical advice: would you rather have a REAL DOCTOR or an AI answering your messages? 🤔
Epic, one of the largest EMRs in the US, is experimenting with using AI to answer portal messages from patients, so that the doctors can… spend less time interacting with patients? 🤷🏻♀️
There’s no doubt that AI will lead to tremendous breakthroughs in medical care, but replacing the doctor patient relationship with an AI-patient relationship is a giant step backwards.
You will always get the best care when you have a personal relationship with your actual doctor (who actually has time to talk with you).
A pilot at three large health systems will use generative AI to help doctors respond to patients’ questions in online portals.