Good news: we will be reopening this Monday, June 8! We have already reached out to many patients who were waiting for appointments, but please feel free to call if you have been awaiting treatment and haven't heard from us. For the first month, only our doctors will be returning to work; our hygienists are scheduled to return starting on Tuesday, July 7. We will be prioritizing emergency, urgent, and ongoing care, especially during this first month.
Patient safety has always been our top priority, and because of the ongoing COVID-19 pandemic we are introducing new infection control measures to keep our patients and staff as safe as possible. These guidelines were created based on the recommendations of the CDC, the Illinois Department of Public Health, and the American Dental Association:
-Patients must wear a mask at all times inside the building, except for when they are actively receiving treatment. Face masks will be provided to those who do not have them. Please try to bring your own mask, as we have a limited supply.
-Upon entry, all patients must sanitize their hands, be given temperature checks, and be screened for COVID-19 symptoms. Those who exhibit symptoms will be rescheduled.
-Waiting room capacity has been significantly limited. After checking in, if there are no seats available, or if you do not wish to wait in the waiting room, please wait in your vehicle and we will call you when it is time to come in. While in the waiting room, please maintain a minimum of 6 feet of social distancing.
-Use of the waiting room is restricted to patients only. Similarly, only patients will be invited to the treatment rooms. While exceptions exist (caregivers, parents of very young children, etc.), we must keep the number of people in the building and in our treatment rooms to a minimum.
-We have provided our staff with new, comprehensive personal protective equipment and have installed air purifiers throughout the building. We will also be regularly sanitizing all common areas throughout the building.
-Due to our new sanitization requirements, it will take longer to properly clean our treatment rooms after each patient. Because of this, we will be seeing fewer patients throughout the day, and our ability to fit patients in “on the side” will be significantly curtailed. Unfortunately, this means that wait times for appointments may be longer than usual.
We understand that these measures may prove difficult or frustrating, but they are in place to protect both your safety and that of our staff. We ask for your cooperation in these challenging times, and we look forward to seeing you on June 8 and beyond.