10/19/2026
How do we ship your SimplyThick? Glad you asked!
SimplyThick ships most orders by Federal Express ground shipping. There is no additional charge for ground shipping.
Customers can request an alternative method if FedEx does not serve their location or there is another special circumstance. This request must be made by calling our customer service department at 800.205.7115.
Orders can be expedited for an additional charge.
Orders placed Monday through Friday BEFORE 2pm Central Time (except holidays) ship same day.
Orders placed Monday through Friday AFTER 2pm Central Time ship the following business day.
Orders ONLY ship on business days, which are Monday – Friday.
Orders cannot be shipped to PO Boxes due to FedEx regulations.