10/21/2026
GWC LIVE: Beyond the Clinic
Real Conversations. Real Experts. Real Impact.
EP. 5 – Access Starts at the Front Door: Scheduling, Service & Care Coordination
📅 Wednesday, OCTOBER 21, 2026 | 6:00 PM ET
Great healthcare begins before you ever see a doctor. It starts with that first phone call, the first appointment, and the people working behind the scenes to make your healthcare experience smoother. In Episode 5 of GWC LIVE: Beyond the Clinic, we're taking you behind the front desk to explore how scheduling, patient communication, customer service, and care coordination play an essential role in connecting patients with the care they need.
Join members of the GWC Medical Group team and special guests for an engaging conversation about navigating appointments, understanding referrals, overcoming communication challenges, and making sure patients know what comes next. We'll discuss common frustrations, practical solutions, and how better teamwork and communication can help create a more supportive healthcare experience for patients and their families.
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🌐 www.gwcmedical.com/live
📞 (866) 492-3627
GWC LIVE: Beyond the Clinic — Because better healthcare starts with better conversations.