09/28/2026
⚠️ PSA: Automated Crash Detection ⚠️
From time to time, we are dispatched to automatic crash alerts generated by devices and apps such as iPhone Crash Detection and Life360.
We think this technology is a great tool. In a serious crash where someone may be injured, unconscious, or unable to reach their phone, an automatic alert can help get emergency services headed their way quickly.
However, these systems can occasionally be triggered accidentally. If that happens to you, please don't feel embarrassed or hesitate to let 911 know that you're okay. Accidental activations happen!
When we receive an automatic crash alert and can't confirm everyone's safety, we treat it just like any other potentially serious motor vehicle crash and respond accordingly.
If you're able to speak with 911, simply let the dispatcher know what happened and whether you're okay or if you do need assistance. Timely communication can prevent or shorten an unnecessary emergency response, allowing Fire and EMS crews to return to quarters and remain available for the next call.
And remember: if you're unsure whether you need help, it's always okay to ask for it. We'd rather respond and find everyone safe than have someone hesitate when they truly need assistance.
Stay safe, and please feel free to share!