08/18/2026
Behind every patient conversation is someone who truly understands what caregivers go through.
Before joining Mosaic, Charisse was helping care for her mother and searching for a better way to manage medications, refills, and the stress that came with it.
She was so impressed with the level of customer service she and her mother received that she wanted to work for Mosaic. Now, she helps patients every day by offering the same compassion, support, and guidance that helped her own family.
“We want to provide you the service that you need. I’m not just a customer service person on the phone. I’ve walked the journey.”
Watch her story below. To learn more, visit: https://hubs.ly/Q04thNl90