30/10/2026
We left IFEBP with a lot of appreciation for the union trustees and fund administrators protecting benefits for their members and families.
A few themes came up again and again:
1. They’re proud of the benefits they’ve built for members and their families, and want trusted partners to help them with sustainable ways to protect them.
2. AI and technology is helping pharmacy benefit managers catch errors and speed up approvals. But it can still miss what's making health hard.
3. Funds are looking to partners to see members as people, not their diagnosis, to build the trust that turns coverage into care.
Dr. Jennifer Musick and BeneCard PBF’s Dr. Jennifer Fuhrmann-Berger shared how LiveLife brings pharmacy expertise, pharmacist-led health coaching, and wellbeing support together. Our partnership helps funds connect prescription benefits with practical support for managing conditions, building healthier habits, and reducing the risk of costly complications.
LiveLife builds on Navigate’s proven approach: 56% of coaching members improved their A1c risk, and 36% of condition management coaching members resolved high-risk factors.
If you’re exploring how to make your pharmacy benefits work well, connect with Megan and she’ll share more.