20/10/2026
Congratulations to our newly appointed Responsible Pharmacist and Manager, Mrs Andiswa Mngxe-Ncube. We welcome your leadership, skills and expertise and you are an asset to our organisation. We look forward to serving the people of East London under your guidance.
FRERE HOSPITAL WELCOMES NEW DEPUTY MANAGER OF PHARMACEUTICAL SERVICES
Andiswa Mngxe-Ncube has been appointed Deputy Manager of Pharmaceutical Services at Frere Hospital, bringing more than 23 years of experience in public-sector hospital pharmacy services, medicine supply management and pharmaceutical operations to the position.
Her professional journey began at Frere Hospital in 2003, where she worked as a pharmacist intern before completing her community service. In 2005, following the rollout of Highly Active Antiretroviral Therapy (HAART), she was placed at the Wellness Clinic, managing pharmacy services and counselling patients. In 2008, she became Assistant Manager responsible for the Antiretroviral (ARV) Pharmacy, a position she held until 2019, before moving to Pharmacy Stores, where she gained experience in budgeting and medicine supply management. She also gained leadership experience by acting as Deputy Manager and assisting with pharmacy inspections. Following the retirement of the previous Deputy Manager, she acted in the position for five months before successfully applying for the post.
Reflecting on her appointment, Mngxe-Ncube said, “I feel honoured, grateful and excited about this new chapter in my professional journey.”
Her key priorities include improving medicine availability through accurate forecasting, maintaining appropriate stock levels, placing orders timeously and following up on delayed deliveries. She also plans to review pharmacy workflows, allocate staff according to service demands, reduce dispensing delays and monitor waiting times while maintaining safe dispensing practices, accurate labelling and patient counselling.
She further intends to strengthen working relationships with doctors, nurses and other healthcare professionals through existing clinical governance platforms, staff education and improved reporting of medication errors and adverse drug reactions.
Addressing the community, she encouraged patients to ask questions about their medication, follow healthcare professionals’ instructions and report any concerns or side effects. She emphasised that Pharmacy Services extends beyond dispensing medicines to include counselling and promoting their safe and appropriate use.
Frere Hospital Chief Executive Officer, Mr Sicelo Msi, welcomes Mngxe-Ncube to her new leadership role and wishes her success as she continues contributing to effective pharmaceutical services at the hospital.