29/10/2026
🚨 NDIS Update: Understanding Section 73VA 🚨
From 20 November 2026, Section 73VA of the NDIS Act introduces new rules around participant inducements. In simple terms, NDIS providers cannot offer gifts, rewards, or benefits that are intended to influence a participant's choice of provider or encourage increased use of services.
Examples of inducements may include:
❌ Cash gifts or gift cards
❌ Expensive giveaways or electronic devices
❌ Rewards for signing up or referring others
❌ Offers designed to persuade participants to use more funded supports than they need
The goal is to ensure participants choose providers based on quality, suitability, and outcomes, rather than incentives or promotional offers. This helps protect participant choice, maintain the integrity of the NDIS, and promote fair competition across the sector.
As providers, our focus should always be on delivering high-quality, ethical, person-centred supports; not on offering incentives to secure business.
✅ Choose providers based on their values, expertise, and ability to meet your goals.
✅ Ask questions about services and support options.
✅ Be informed about your rights as an NDIS participant.
Quality care should never need a sales incentive.