Health Quality Alberta

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Health Quality Alberta Improving Healthcare Together We are grateful to work, live and learn on the traditional Treaty territories and Métis lands in Alberta.

Health Quality Alberta is a provincial agency that brings together patients, families, and our partners from across healthcare and academia to inspire improvement in patient safety, person-centred care, and health service quality. We assess and study the healthcare system, identify effective practices, and engage with Albertans to gather information about their experiences. We value diverse perspectives, and bring objective, evidence-based analysis to our work. Our responsibilities are outlined in the Health Quality Council of Alberta Act.

10/08/2026

Evolving scientific knowledge has shown many factors beyond prenatal alcohol consumption are relevant in assessing and diagnosing neurodevelopmental conditions such as fetal alcohol spectrum disorder. These include genetics, trauma, prematurity, co-existing health conditions, exposure to other drugs, and even social factors like poverty and racism.

Recipient of a 2026 Patient Experience Award, the Pediatric Interdisciplinary Neurodevelopmental Clinic widened its focus on understanding each child’s health and disability within their unique story. Hear from two moms who describe how the clinic’s assessments for their children were individualized, flexible, and focused on what matters most to them in their daily lives.

Apply by Nov. 16 to the 2027 awards 👉 hqa.ca/awards

10/06/2026

For many residents of northern Alberta, Northwest Territories, and Nunavut, travelling to Edmonton for care is a major undertaking. The experience for Indigenous patients in particular can be marked by financial stress, language and cultural barriers, and isolation. Patients are often required to travel alone, facing complex diagnoses without an advocate and navigating airports and huge urban hospitals while medically fragile.

Winner of a 2026 Patient Experience Award, Goba Care provides mobile, on-the-ground support in Edmonton, bridging the clinical system and home community through navigation, advocacy, cultural connection, and material assistance. A mom describes how Goba Care kept her family feeling connected to culture and community while managing complex medical care for her baby and a long-term move to Edmonton.

Apply for 2027 👉 hqa.ca/awards

10/02/2026

At the Alberta Children’s Hospital in Calgary, families whose children faced repeated hospitalizations shared they often felt alone, overwhelmed, and unsure where to turn for emotional or practical support. Many were unaware of the available resources or how to navigate the health system.

By changing a volunteer-based peer support program to a formal paid model, visits to inpatient families increased 554 per cent in the first year – with 100 per cent of families saying they would recommend the program to others.

Hear one mom’s story of how the Family Mentor Program – a 2026 Patient Experience Award recipient – helped her through a difficult time.

Apply for 2027 👉 hqa.ca/awards

Alberta Children's Hospital Alberta Health Services

10/01/2026

The call for submissions to the 2027 Patient Experience Awards is now open! The awards recognize initiatives across the province that have measurably improved how patients and families access or receive healthcare services.

Winners receive a high-quality professional video showcasing their project, a $2,000 education grant, an award, and personalized certificates for their team members.

A well-prepared submission that fully addresses the award criteria can give your project the best chance of succeeding. 👉Check out our tips: https://ow.ly/bPVH50ZTxfy

Hint: One of them is to apply early during the call for submissions. 😉

09/28/2026

Have you had a chance to explore our 2025-26 annual report? Inside, you'll find stories of impact, key achievements, and insights into the work that shaped our year. Whether you're a partner, supporter, employee, or community member, take a look.

ℹ️https://hqa.ca/about-us/annual-and-corporate-reports/

09/24/2026

Coming soon! The call for submissions to our 2027 Patient Experience Awards opens October 1.

The awards shine a light on initiatives that make a positive difference to patient experience in Alberta.

ℹ️ Meet past winners and learn how to apply: hqa.ca/awards

09/22/2026

Our 2025-26 annual report highlights the impact, achievements, and partnerships that helped shape our work over the past year. Explore the report to learn more about our key initiatives, accomplishments, and the value we continue to deliver in support of Alberta's healthcare system.

📑https://hqa.ca/about-us/annual-and-corporate-reports/

What makes us different? The voice of patients and families. Our team is strengthened by a Patient and Family Advisory C...
09/03/2026

What makes us different? The voice of patients and families. Our team is strengthened by a Patient and Family Advisory Committee that includes diverse perspectives from across the province. Their voice is embedded in everything we do.

Meet these dedicated Albertans: https://ow.ly/t05L50ZB5xO

09/01/2026

📣Coming this fall! In early October we'll open the call for submissions to our 2027 Patient Experience Awards.

Has your team implemented an initiative that made a positive difference to the patient experience? Learn about the criteria and how to apply 👉 hqa.ca/awards

ℹ️Subscribe to our quarterly newsletter to learn more about our organization and what we’re working on.Our summer issue ...
06/19/2026

ℹ️Subscribe to our quarterly newsletter to learn more about our organization and what we’re working on.
Our summer issue is coming soon – subscribe now: https://mailchi.mp/hqa/hqa-news

Address

210, 811/14 Street NW
Calgary, AB
T2N2A4

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+14032978162

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