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Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5:30pm

The Patients Association

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The Patients Association

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We are an independent charity campaigning for true patient partnership. Calls are free.

For our social media community guidelines, see: https://www.patients-association.org.uk/Handlers/Download.ashx?IDMF=c94443b7-b764-4f49-9fea-799dff2921f9 Our purpose is to ensure that everybody can access and benefit from the health and care they need to live well, by ensuring that services are designed and delivered through equal partnership with patients. Our focus for achieving this is on patient partnership in the design and delivery of health and care services. For advice and information, please email [email protected], or call 0800 3457115.

03/11/2026

You might be surprised at the range of health services on offer at your local
pharmacy, to support you on your life’s journey. Community pharmacists are highly qualified health care professionals, who can provide clinical advice and prompt treatment in your neighbourhood.

29/10/2026

How do you feel about the use of AI in the NHS? ✨

AI tools are increasingly being used to support healthcare, but what do patients know about how they are used, and what information do they need to feel informed?

We’re partnering with Heidi to hear directly from patients about their awareness, expectations and concerns around the use of AI in the NHS.

Your views can help us better understand what matters to patients, including how AI is used, what people want to know about it, and the concerns they may have.

The survey is open to people across the UK, is anonymous and takes around 15 minutes to complete.

Take the survey: https://www.patients-association.org.uk/share-your-thoughts-with-us-on-the-way-ai-tools-are-used-in-the-nhs?utm_term=patientsassociation&utm_source=facebook&utm_medium=social

The Patients Association is a charity dedicated to supporting the rights and interests of all patients and their families, offering advice and support to patients and campaigning to improve health and social care for all

20/10/2026

Our free webinar on patient consent, supported by Radar Healthcare, is happening tomorrow at 4pm but there's still time to book your place!

Take a look at what we'll be covering and sign up:

This webinar will explore what meaningful consent looks like in practice, for both patients and healthcare professionals.

09/10/2026

Decisions about bladder and bowel care should put patients’ individual needs first.

Join our free webinar, happening on Wednesday, with Coloplast UK to hear about patients’ experiences, the importance of shared decision-making and resources to help people have their voices heard.

📅 Book your place:

09/10/2026

How we can move away from consent being treated as a form or tick-box exercise and towards a culture where patients feel able to speak up and where healthcare professionals genuinely listen?

Join our free webinar, delivered in partnership with Radar Healthcare, to find out:

This webinar will explore what meaningful consent looks like in practice, for both patients and healthcare professionals.

07/10/2026

Are you getting the bladder and bowel care that’s right for you?

Join our free webinar to hear patients’ experiences of accessing products and services, explore the importance of shared decision-making and find out how new resources can help you understand your rights.

Book now: https://www.patients-association.org.uk/Event/making-decisions-together-supporting-conversations-about-bladder-and-bowel-products-and-services-coloplast-webinar?utm_term=patientsassociation&utm_source=facebook&utm_medium=social

26/09/2026

Know your rights as a patient and understand what help you can get in our guide - now translated into Arabic, Bengali, Portuguese, Romanian and Urdu!

Download the translated guides: https://www.patients-association.org.uk/patient-information-resources-arabic-bengali-portuguese-punjabi-romanian-urdu?utm_term=patientsassociation&utm_source=facebook&utm_medium=social

We also translated our animation voiceover into Punjabi: https://www.youtube.com/watch?v=84djTqgIWDw&feature=youtu.be

Thank you to Novartis UK for funding the translation of this work.

25/09/2026

Have you had a positive experience with the Patients Association, either through our helpline, surveys, projects or events? We’d love to hear from you.

Leaving a short Google review helps more people find our helpline and patient resources, and shows the real impact of our work to increase patient partnership across the health and care system.

It only takes a minute, but it makes a big difference. Thank you!

Leave us a review: https://g.page/r/CRa-HGRlcTlnEAI/review

23/09/2026

Patient consent is much more than signing a form and saying yes.

Meaningful consent means having the information you need, being able to ask questions, raise concerns and make a genuine choice about your care.

Join our free webinar, Patient consent: making sure your voice is heard, understood and respected, to explore what meaningful consent looks like in practice, and how we can move away from tick-box approaches towards conversations where patients are genuinely listened to.

Sign up here: https://www.patients-association.org.uk/Event/patient-consent-making-sure-your-voice-is-heard-understood-and-respected?utm_term=patientsassociation&utm_source=facebook&utm_medium=social

12/09/2026

In her latest blog, Chief Executive Rachel Power reflects on the huge impact legacy donations have on our work by bringing us closer to the future we want to see; one where patients aren’t simply heard but genuinely help shape the care they receive.

Read her blog: https://www.patients-association.org.uk/blog/a-gift-that-lets-us-do-more-not-just-get-by

Remember A Charity Week is drawing to a close but you can always find information on how to leave a gift in your legacy to enable our work by visiting this webpage: https://www.patients-association.org.uk/leave-a-legacy

We're incredibly grateful to everyone who has decided to give a one-off donation or updated their Will to include a gift to our organisation. Thank you!

Address

PO Box 935, Harrow
London
HA13YJ

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5:30pm

Telephone

+448003457115

Website

http://www.patients-association.org.uk/

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