What are the opening hours?

Monday 8am - 6:30pm Tuesday 8am - 6:30pm Wednesday 8am - 6:30pm Thursday 8am - 6:30pm Friday 8am - 6:30pm

Sandwich Medical Practice

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Sandwich Medical Practice

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Sandwich Medical Practice is a progressive GP surgery based in the heart of Sandwich, Kent. We are proud to be part of the Deal & Sandwich Primary Care Network.

Established in 2019 through the merger of The Market Place and The Butchery surgeries.

29/10/2026

🧠 World Stroke Day - 29th October 2026

Every minute matters when someone is having a stroke.

Today is World Stroke Day, a reminder of the importance of recognising the signs of a stroke and acting quickly. A stroke can happen to anyone, at any age, and getting urgent medical treatment can save lives and reduce long-term disability.

🚨 Remember to Act FAST:

F – Face: Has their face fallen on one side? Can they smile?

A – Arms: Can they raise both arms and keep them there?

S – Speech: Is their speech slurred or difficult to understand?

T – Time: Call 999 immediately if you notice any of these signs.

Other symptoms can include sudden loss of vision, severe headache, dizziness or weakness on one side of the body.

❤️ There are steps you can take to help reduce your risk, including:

- Keeping your blood pressure under control.
- Staying physically active.
- Eating a healthy, balanced diet.
- Stopping smoking.
- Limiting alcohol consumption.
- Attending regular health checks and taking prescribed medication.

⚠️ Remember: Even if symptoms disappear after a few minutes, you must still call 999. This could be a transient ischaemic attack (TIA), sometimes called a mini-stroke.

For further information, visit the NHS website: https://www.nhs.uk/conditions/stroke/

20/10/2026

PRACTICE CLOSURE (STAFF TRAINING) - WEDNESDAY 21ST OCTOBER 🚨

Please be advised that the practice will be closing at 1:00PM on Wednesday 21st October for Protected Learning Time (PLT) - this allows our GPs, nurses and administrative staff to undertake essential training and professional development, helping us continue to provide high-quality patient care.

Please note: Anima requests will not be accepted after 1:00PM.

We will reopen as normal at 8:00AM on Thursday 22nd October.

☎️ If you require medical assistance during our closure:

Call NHS 111 – for urgent medical advice and assistance.

Call 999 – for life-threatening medical emergencies.

Thank you for your understanding and continued support.

05/10/2026

💉 COVID & FLU VACCINATIONS 💉

It was a very busy Saturday at Sandwich Medical Practice, with our team delivering an incredible 520 COVID and flu vaccinations throughout the day!

A huge thank you to everyone who came along, and to all our staff who worked so hard to make the clinic run smoothly.

We were also joined by members of our Patient Participation Group (PPG), who spent the day chatting with patients about what the group does, how they support the practice and how patients can get involved.

If you missed them, don’t worry - our PPG will be joining us again at our upcoming Saturday clinics. If you’ve ever wondered what the PPG does or thought about getting involved, come and have a chat with them while you’re here.

📅 Our next Saturday clinics are:
- Saturday 17th October
- Saturday 31st October
- Saturday 7th November

Still need your COVID and/or flu vaccination?
Please give the practice a call and our team can get you booked in - all vaccinations are by appointment only.

Can’t make a Saturday? We do have a limited number of appointments available during the week, subject to availability - please speak to our team when booking.

Thank you to everyone who has already attended. We look forward to welcoming many more of you over the coming weeks!

31/08/2026

We Are Closed Today 🔒

Sandwich Medical Practice is closed today, Monday 31 August 2026, for the bank holiday.

We will reopen as usual on Tuesday 1 September 2026.

If you need medical help while we are closed:

💻 Visit 111.nhs.uk
📞 Call NHS 111
📱 Access NHS 111 through the NHS App
💊 Speak to a local pharmacy—please check bank holiday opening times before travelling

NHS 111 is available 24 hours a day and can direct you to the most appropriate service.

🚑 For a serious or life-threatening emergency, call 999 or attend A&E.

🛑 Stop. Think. Choose. Help the NHS help you.

29/08/2026

❤️ How Will Andi Help Our Patients?
From 1st September, Sandwich Medical Practice will be using Andi, our new Virtual Receptionist, when patients telephone the surgery.
We understand that speaking to an automated system may feel a little unusual at first, so we wanted to explain some of the benefits.

For our patients, Andi should mean:
⏰ Less time waiting in telephone queues
📱 A quick and simple way to submit requests
👩‍⚕️ Requests directed to the right team
❤️ Faster access to the care, advice or information you need

It will also help our practice by:
🏥 Giving staff more time to focus on patient care
📋 Helping us manage requests more efficiently
📞 Reducing pressure on our telephone lines
⏳ Improving waiting times
📅 Helping reduce missed appointments by allowing patients to choose a suitable time

Andi is a data collection tool 🔒
Any information you provide to Andi is used only by Sandwich Medical Practice to help us manage your request and is not shared.

❤️ A little reassurance…
Andi has a natural-sounding voice and will guide you through the process.
Most importantly, Andi does not replace our reception team, clinicians or the care we provide. Andi simply helps us collect and direct your request. The appropriate member of our practice team will still review and manage it.

Thank you for your patience and support as we transition to this new service. We hope it will make contacting Sandwich Medical Practice easier and more convenient for everyone. ❤️

Best wishes,
The Team at Sandwich Medical Practice

29/08/2026

Need Medical Help This Bank Holiday Weekend? 🩺

If you need urgent medical help today but it is not a life-threatening emergency, NHS 111 can direct you to the most appropriate service.

You can access NHS 111:

💻 Online at 111.nhs.uk
📞 By calling 111
📱 Through the NHS App

NHS 111 is available 24 hours a day, seven days a week, including weekends and bank holidays. They can assess your symptoms and advise you where to get the right care. 🏥

🚑 For a serious or life-threatening emergency, always call 999 or attend A&E.

26/08/2026

August Bank Holiday Weekend ☀️

Sandwich Medical Practice will be closed on Monday 31 August 2026 and will reopen as usual on Tuesday 1 September 2026.

If you need medical help while we are closed, please Stop. Think. Choose. the most appropriate NHS service:

🏠 Self-care: Minor illnesses and injuries can often be treated safely at home.
💊 Pharmacy: Pharmacists can provide advice and treatment for many common conditions. Please check local bank holiday opening times before travelling.
📞 NHS 111: If you need urgent medical help but it is not an emergency, visit 111.nhs.uk or call 111. The service is available 24 hours a day.
🚑 999 or A&E: For a serious or life-threatening emergency, call 999 or attend A&E.

Please check that you have enough regular medication to last throughout the bank holiday weekend and request any repeat prescriptions in good time.

Choose the right service to help you receive appropriate care while keeping emergency services available for those who need them most.

24/08/2026

📅 Received an Appointment Booking Link? Here’s How It Works
As part of our new telephone system with Andi, our Virtual Receptionist, you may receive a personalised appointment booking link after our team has reviewed your request.

Andi is a data collection tool 🔒
Any information you provide to Andi is used only by Sandwich Medical Practice to help us manage your request and is not shared.

If an appointment is the most appropriate next step, we may call you or we may send your secure booking link by text message or email. 📱📧

Using your link is simple:
✅ Open the secure link
✅ Confirm your details
✅ View the suitable appointments available
✅ Choose the date and time that works best for you

This gives you more flexibility and means you don’t need to telephone the practice again simply to arrange your appointment.

📌 Please remember: booking links are only sent once a member of our team has reviewed your request and decided an appointment is appropriate.
You will only be offered appointments that are suitable for your particular request.

We hope this will make arranging appointments quicker and more convenient for our patients. ❤️

Best wishes,
The Team at Sandwich Medical Practice

18/08/2026

📞 Calling Sandwich Medical Practice from 1st September? Here’s What to Expect

From 1st September, when you telephone the surgery, you’ll be greeted by Andi, our new Virtual Receptionist.
Rather than waiting in a long telephone queue, Andi will ask you for some information about why you’re contacting us.

Andi is a data collection tool 🔒
Any information you provide to Andi is used only by Sandwich Medical Practice to help us manage your request and is not shared.

Your request will then be passed to the most appropriate member of our practice team to review.
Depending on what you need, our team may:
👩‍⚕️ Arrange the appropriate care or advice by calling you directly
or
📱 Send you information or a personalised appointment booking link

The aim is to help get your request to the right person as quickly and efficiently as possible.
Andi is here to support our team, not replace the care we provide.
Your request will still be reviewed and managed by the appropriate member of staff.

Best wishes,
The Team at Sandwich Medical Practice

12/08/2026

📢 Meet Andi, Our New Virtual Receptionist!

From 1st September, Sandwich Medical Practice will be introducing Andi, our new Virtual Receptionist, to help improve how we manage patient requests and telephone calls.

Many of you will already be familiar with Anima, which has been a great success in helping us provide accessible care for our patients.
Andi has been created by the same team behind Anima and is designed to make contacting the practice by telephone easier and more accessible. 📞

Instead of waiting in a long telephone queue, you’ll be able to speak to Andi, who will collect some information about your request and pass it to the most appropriate member of our team.

Andi is a data collection tool 🔒
Any information you provide to Andi is used only by Sandwich Medical Practice to help us manage your request and is not shared.

Your request will still be reviewed and managed by our practice team.👩‍⚕️
Over the coming weeks, we’ll be sharing more information about how Andi works and what you can expect when you call us.

❤️ A little reassurance…
Andi has a natural-sounding voice and will guide you through the process.

Most importantly, Andi does not replace our reception team, clinicians or the care we provide. Andi simply helps us collect and direct your request. The appropriate member of our practice team will still review and manage it.

Thank you for your patience and support as we introduce this new service.

Best wishes,
The Team at Sandwich Medical Practice

Address

Cattle Market
Sandwich
CT139ET

Opening Hours

Monday	8am - 6:30pm
Tuesday	8am - 6:30pm
Wednesday	8am - 6:30pm
Thursday	8am - 6:30pm
Friday	8am - 6:30pm

Telephone

+441304619790

Website

http://sandwichmedicalpractice.co.uk/

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