10/30/2026
💬 Questions & Answers about Policy Posted:
• Do I need to put a Credit Card on file?
- After the first offense, it will be required
• What if i'm not getting the text messages?
- Check with your phone provider, to make sure messages are not blocked. Text "START" to 712-335-7282
• What if I cancel when I am sick?
- We understand that illness happens for yourself or others in your family. We do not have an illness policy. If you feel that you can make your appointment, that is great. If not, we can reschedule.
• What if I call after hours and leave a voicemail?
- It is okay to call and leave a voicemail after hours, we will receive it the next business day.
• I texted saying I was not going to make my appointment.
- We do not get physical notifications for text messages. We do ask for a call to 515-295-4800