15/10/2026
An important update regarding our loyalty cards 🤍
A very difficult one and one I wish I didn’t have to write!
After careful consideration, the Release loyalty card scheme has now come to an end, effective immediately.
Unfortunately, repeated incidents of misuse have meant that I’ve had to make this decision. It’s genuinely disappointing, as the scheme was introduced as a little thank-you to my loyal clients.
To those of you who have used the scheme honestly, I want to say a sincere thank you, and I’m sorry that this change affects you. Your continued support means so much to me, and I never want you to feel that it goes unappreciated. 🤍
Please dispose of any existing loyalty cards, as they are no longer valid.
Moving forward, I’d love to draw a line under this situation and keep Release focused on what it has always been about — a calm, welcoming space where you can pause, unwind and feel cared for. Protecting that environment is important to me, and I appreciate everyone’s understanding and respect as we move forward.
Thank you to everyone who continues to support my small business. It truly means more than you know. 🫶🏽